Shipra Dwivedi
Lucknow
Summary
Dynamic banking professional with extensive experience at Uttar Pradesh Gramin Bank, excelling in loan portfolio management and team leadership. Proven track record in enhancing customer satisfaction and ensuring compliance. Adept at credit analysis and fostering a collaborative work environment, driving operational success and team morale.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Uttar Pradesh Gramin Bank
Banda, Uttar Pradesh
07.2021 - Current
- Facilitated customer account openings, closings, transfers, and payments.
- Developed processes for monitoring customer satisfaction levels.
- Reviewed completed work to ensure quality, consistency, and conformance.
Education
Bachelor of Science - Mathematics
Isabella Thoburn PG College
Lucknow06-2019
Skills
- Loan processing and document preparation
- Monthly closings
- Customer relationship management
- Credit analysis
- Effective communication
- Team management
- Adaptability
- Financial transactions
- Problem solving
Certification
- JAIIB
- CAIIB
Timeline
Assistant Manager
Uttar Pradesh Gramin Bank
07.2021 - Current
Bachelor of Science - Mathematics
Isabella Thoburn PG College
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