Rishabh Sharma
Noida
Summary
Quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.
Overview
3
3
years of professional experience
Work History
Quality Assurance Engineer
Newgen Software Technologies Pvt.ltd
07.2023 - Current
- Working on a US Healthcare project which aims to provide services to US people regarding health insurance provided by State and Federal government.
- Led the QA team and developed comprehensive test cases and scenarios, leading to a 25% improvement in delivery accuracy and a 15% reduction in customer complaints over a three-month period.
- Conducted comprehensive functional and performance tests on software, identifying and resolving 75+ critical bugs, which led to a 40% reduction in customer-reported issues and enhanced user satisfaction by 20%.
Quality Assurance Engineer
Cognizant Technology Solutions
01.2022 - 07.2023
- Worked on a project with a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments.
- Supervised and co-created testing and defect-tracking documentation with 100% closure rate
- Streamlined QA processes, resulting in increased efficiency and reduced time to market.
- Participated in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from a QA perspective throughout the project life cycle.
- Worked with JIRA for test case management.
- Collaborated with developers and project managers to assess program capabilities, features and testing demands.
- Increased product reliability by performing thorough regression testing on each release cycle.
Education
Bachelor of Technology - Civil Engineering
College of Technology Pantnagar
07.2021
Intermediate -
S.G.R.R. Public School
05.2016
Skills
- Java
- Python
- Selenium
- Linux
- MySQL
- JIRA
- MS Excel
- Regression Testing
- Manual Testing
- MS Excel
- Regression Testing
- Agile Methodology Understanding
Accomplishments
- Awarded the High Five award at Newgen Software Technologies in December, 2023 for best performer.
Timeline
Quality Assurance Engineer
Newgen Software Technologies Pvt.ltd
07.2023 - Current
Quality Assurance Engineer
Cognizant Technology Solutions
01.2022 - 07.2023
Bachelor of Technology - Civil Engineering
College of Technology Pantnagar
Intermediate -
S.G.R.R. Public School
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