Rishabh Sharma
Ambala Cantt
Summary
I have many years of experience in customer support and problem solving. Due to my recent encounter with the world of FOREX I have come to learn and appreciate this field more. At the same time I am experienced in fast-paced environments and adaptable to last-minute changes. I thrive under pressure and consistently break new heights for work quality and speed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Forex Teller
HDFC BANK
Ambala Cantt
04.2023 - Current
- Identified and pursued new business opportunities with potential clients.
- Monitored changes in the foreign exchange markets and kept up-to-date on the latest industry trends.
- Provided market analysis to clients on a regular basis.
- Responded quickly to customer inquiries and complaints within established timeframes.
- Developed and maintained relationships with existing institutional clients.
Computer Technician
Teleperformance
Jaipur
09.2019 - 03.2022
- Delivered premium technical support to customers of Microsoft Windows Azure team and consistently achieved high levels of customer satisfaction through effective troubleshooting and resolution strategies.
- Assessed customer needs and provided advice on appropriate products or services.
- Solved technical issues on Windows for American and Canadian customers.
Education
MBA - FINANCE AND MARKETING
LOVELY PROFESSIONAL UNIVERSITY
Phagwara, PunjabMaster of Arts - Political Science
Lovely Professional University (Lovely Professional University)
Phagwara, PunjabBachelor of Arts - HISTORY AND POLITICAL SCIENCE
Lovely Professional University (Lovely Professional University)
Phagwara, PunjabSkills
- Financial Advising
- Customer Relationship Building
- Trilingual in [ENGLISH, HINDI, PUNJABI]
- Exceptional customer service
- International finance knowledge
- Excellent communication skills
Hobbies and Interests
- Reading
- Travel
- Basketball
- Snooker
Socialprofiles
https://www.linkedin.com/in/rishabhsharma-51239b190
Certification
- Certified Proficiency in English, https://www.myamcat.com/certificate/24677090/proficiency-in-english/284
- Certified Business Consultant, https://www.myamcat.com/certificate/24677090/business-consultant/247
- Certified Data Processing Specialist, https://www.myamcat.com/certificate/24677090/data-processing-specialist/211
- Certified Business Analyst, https://www.myamcat.com/certificate/24677090/business-analyst/94
Timeline
Forex Teller
HDFC BANK
04.2023 - Current
Computer Technician
Teleperformance
09.2019 - 03.2022
MBA - FINANCE AND MARKETING
LOVELY PROFESSIONAL UNIVERSITY
Master of Arts - Political Science
Lovely Professional University (Lovely Professional University)
Bachelor of Arts - HISTORY AND POLITICAL SCIENCE
Lovely Professional University (Lovely Professional University)
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