Rishabh Singh

A goal-oriented team manager is dedicated to meeting team performance objectives and achieving set targets. Offering 7 years of extensive leadership experience in operations. Committed individual well-versed in providing thorough training, setting team goals, and developing innovative strategies. superb oral and written communication skills paired with excellent time management and leadership abilities, offering a history of success in coordinating and monitoring operations across various departments. A good leader and problem solver who is committed to streamlining operations to cut costs and improve the efficiency of the organization. Highly committed with a hardworking mentality to maintain the quality of services and products.

• Received the "Hire and Develop the Best" Award in 2023.
  In 2023, we achieved positive results for driving search and rescue skills with accuracy and efficiency.
• In 2023, I handled the search and rescue project for Amazon in India at the north-India site single handedly.
• Collaborated with the program team on the Accessibility Pilot project for the Search and Rescue for India site, which was successfully delivered and closed with positive results in 2023.
• Managed multiple projects to improve the location's quality and productivity metrics.
• AC3 (Amazon Customer Care Center) has been launched for Search and Rescue in the North American Marketplace in March 2024. Collaborated with the work flow and compliance teams to ensure a smooth AC3 launch and process compliance.
• Collaborated with the compliance and program teams on the AC3 tool callout and issues to improve the customer and employee experience.

• Six Sigma White Belt
• Jira(Cloud Edition)
• Giving and Receiving Feedback
• Delivering Employee Feedback
• SQL