Rishabh Singh
Dehradun
Summary
Dynamic Front Office Executive with proven expertise at HOTEL WHITE ROCK BY THE SOLITAIRE HOSPITALITY, excelling in customer service and catering coordination. Adept at resolving inquiries and enhancing guest satisfaction through effective communication and problem-solving skills. Recognized for improving operational efficiency and fostering strong customer relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Office Executive
HOTEL WHITE ROCK BY THE SOLITAIRE HOSPITALITY
Dehradun
01.2023 - 02.2025
- Addressed and resolved customer inquiries and complaints, providing high-quality service and maintaining satisfaction.
- Provided administrative support, including photocopying and scanning documents.
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Welcomed large volume of guests and improved overall customer service.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Developed strong relationships with customers through effective communication skills.
- Coordinated catering services for various functions, including sales trainings and department meetings.
Front Office Associate
THE SOLITAIRE HOTEL UNDER DEV BHOOMI HOTELS GROUP
Dehradun
10.2022 - 12.2022
- Handled email and mail correspondence, ensuring prompt and accurate information distribution.
- Received and screened high volume of internal and external communications.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
Industrial Trainee
THE GATEWAY RESORT DAMDAMA
Gurugram
05.2019 - 11.2019
- Company Overview: under Taj hotels group, Gurugram, Haryana
- Under Taj hotels group, Gurugram, Haryana
Education
Bachelors in Hotel Management And Catering Technology - Hotel Management
KUKREJA INSTITUTE OF HOTEL MANAGEMENT
DEHRADUN10-2021
INTERMEDIATE - Commerce
Central Board of Secondary Education
DEHRADUN04-2017
HIGHER SECONDARY EDUCATION - CBSE BOARD
Central Board of Secondary Education
DEHRADUN04-2015
Skills
- Microsoft office 365
- Customer service
- Catering coordination
- Communication skills
- Time management
- Problem solving
- Reception management
- Internet
- IDS 70
- WEBLINE
- Reception duties
- Basic accounting
- Visitor management
Languages
- English
- Hindi
Disclaimer
I hereby declare that the above given information is true to the best of my knowledge and abilities.
Personal Information
Date of Birth: 07/07/99
Professional Exposure
- Industrial Trainee, THE GATEWAY RESORT DAMDAMA, Gurugram, Haryana, 06/01/19 - 11/30/19
- Front Office Associate, THE SOLITAIRE HOTEL UNDER DEV BHOOMI HOTELS GROUP, Dehradun, Uttarakhand, 01/01/22 - 04/30/22
- Front Office Executive, HOTEL WHITE ROCK BY THE SOLITAIRE HOSPITALITY, Dehradun, Uttarakhand, 01/01/23 - 12/31/25
Certification
- Online Certification Course in Hotel Management: Foundation Course for Hotel Managers
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Front Office Executive
HOTEL WHITE ROCK BY THE SOLITAIRE HOSPITALITY
01.2023 - 02.2025
Front Office Associate
THE SOLITAIRE HOTEL UNDER DEV BHOOMI HOTELS GROUP
10.2022 - 12.2022
Industrial Trainee
THE GATEWAY RESORT DAMDAMA
05.2019 - 11.2019
Bachelors in Hotel Management And Catering Technology - Hotel Management
KUKREJA INSTITUTE OF HOTEL MANAGEMENT
INTERMEDIATE - Commerce
Central Board of Secondary Education
HIGHER SECONDARY EDUCATION - CBSE BOARD
Central Board of Secondary Education
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