RISHABH SINGHAL

• Successfully led the launch of 23 cities, adding approximately 1200 hyperlocal deliveries on a 2-hour delivery model in less than 6 months adding 2.8cr of monthly revenue.
• Collaborated with the team to achieve a cost reduction at an annual rate of approximately 9cr.
• As a program manager, worked with product, marketing & category team for the growth of expansion cities

• Heading 12-member South Region team of Spa category (to deliver INR 43cr annual GMV, 30% of Pan-India)
• Scoped the 6-month growth plan for the cluster, performed demand-supply mapping to prioritize supply addition such that impact of deliveries is maximized
• Collaborated with trainers to created a markedly different user experience for the Luxury tier of Spa through products, SOPs, added frills; translated into 13pp higher NPS,13.5 pp higher repeat
• Conceptualized & scaled "season specials" for the category to improve relevance resulting in 25-40% share of deliveries, aimed at better new user conversion, repeat, ASP
• Built & institutionalized supply productivity management across all Beauty categories that resulted in11% incremental deliveries without supply addition

• Launched Full-stack model of Yoga/Fitness Category from scratch and have managed SPA/MFM existing supply ops centrally.
• Scaled MG Kolkata deliveries from 1.5k/m -> +6.3k/m adding 4lakhs of revenue to total monthly business in a span of 45 days.
• Onboarded +400 professionals across multiple cities and categories.
• Successfully planned & launched the Face Care portfolio for Mens Grooming, India, increasing AOV by 50 (15% incremental) at NPS > 60%. Creating win-win solutions with 45% increased partner earnings

• Ideated and scaled the Campus Ambassador program across 45 colleges with about 200 reps.
• Inside Sales with conversion rate of 8-10%.
• Traveled & managed various aspirational districts such as Godda, Banka, Dhubri, Ramgarh etc. to create Social Impact in Govt. Schools
• Meetings with stakeholders at multiple levels (IAS officers, Education Dept., Students and Teachers) for smooth implementation of the project.
• Coordinate with Tech, Content and Ops team for project planning and fulfillment of deliverables.

12th Class ( Science Stream ), GPA: 93.2%

10th Class 9.2 CGPA