Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rishabh Dev Tripathi

Mumbai

Summary

Quality-driven Product Manager with 5-year background carrying products from conception to production. Excellent technical knowledge and presentation skills. Firm grasp of product composition, structure and applications. . Committed to developing effective strategies for product improvement and launches.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Product Manager

Interpolitan Money
Mumbai
03.2023 - Current
  • Developed product roadmaps to help guide the development of new products.
  • Conducted market research and competitive analysis for existing and potential products.
  • Managed cross-functional teams across departments, including engineering, marketing, and sales.
  • Collaborated with stakeholders to define product requirements and user stories.
  • Prioritized features in order to maximize impact while meeting budget constraints.
  • Performed post-launch analyses to measure success of feature rollouts.
  • Generated reports detailing progress against goals set by executive team members.
  • Negotiated contracts with vendors related to product components or services.
  • Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
  • Worked on optimizing the Payment system by streamlining the process and promoting API based communication.
  • Integrated with swift for the automation of Payment Instructions and Reporting.
  • Successfully managed projects with Global Banks to offer new payment products to the customers in IND,UK & EU.
  • Creating essential product-related documents, including Product Requirement Documents and Functional Specifications Documents, to provide clear guidance for development and implementation
  • Ensured compliance with international payments regulations and standards
  • Implemented Back-office enhancements to cater new payment products and integrations
  • Redesigned the wireframes of the existing mobile application for enhanced User experience.

Product Manager

National Payments Corporation of India (NPCI)
Mumbai
01.2022 - 03.2023
  • Analyzed the Business requirement and developed the product right from the conceptualization stage
  • Developed product roadmaps and use cases using NETC FASTag to expand the ecosystem based on interaction with end users & Fin Tech players
  • Created Business Requirement Document (BRD) after analyzing the need of new use cases or Patch developments
  • Implemented Agile Product Development methods for the new use cases with the team
  • Defined various Go to Market (GTM) strategies to enhance new use case activation
  • Undertook activities to achieve the assigned Income lines and monitoring the cost lines for the product
  • Analyzed business feasibility and profitability and draft business proposals
  • Developed system enhancements in liaison with innovation & Tech team
  • Conducted online/offline sessions on various use cases and developments with Member Banks, System Integrators, ASPs, and various Fintech players
  • Overall developed and managed Project plans, agreements, BRDs, DOUs, Test cases and Project Progress Dashboard to monitor the Project documentation and completion
  • Successfully deployed New Exception codes (A new version for business & tech validation) with help of Tech team, affecting nationwide Toll plazas, Member banks and Users onboard in course of 3 months
  • Successfully demonstrated NETC FASTag Parking use case at various locations comprising of Airports, Malls & Railway stations.

Digital Banking Intern

Federal Bank
Mumbai
05.2019 - 07.2019
  • Responsible for day-to-day activities and support of the Digital Banking.
  • Provided Digital Banking expertise to Branch staff as they cater customer's Digital Banking needs, including hardware and software troubleshooting and diagnosis.
  • Conducted Primary Research and Surveys for Optimization of Digital Banking Platforms and Conveyed it to back end to resolve the problems.
  • Provided feedback for improvements in various digital products and offerings.
  • On successful completion of Internship, provided with Pre-Placement offer to continue working with the bank.

Officer- Digital Banking

Federal Bank
Kolhapur
01.2021 - 01.2022
  • Assisted customers with setting up online accounts and navigating the platform.
  • Educated customers on the features of our digital banking services.
  • Processed transactions such as deposits, transfers, withdrawals, and payments.
  • Engaged in Day to Day Business Planning, Growth and Financial Analysis
  • Assessed Product requirement of customers for Product Development
  • Managed team of 5 to deliver robust customer experience and Digital Banking Journey
  • Designed proposals for Advances
  • Relationship Management with Stakeholders
  • Managing Daily reports and Deadlines.
  • Provided in-depth customer service to clients regarding their digital banking needs.

Infrastructure Project Coordinator

SSC PG College (Drishya)
Sant Kabir Nagar
07.2016 - 08.2018
  • Found “Drishya” Aimed at enhancing IT infrastructure in colleges located in Tier II & III cities/villages.
  • Collaborated with external vendors to provide enhanced Infrastructure in form of Websites, Library management, and Digitized admission system.
  • Ensured that system performance and service level agreements (SLAs) were consistently met.
  • Implemented IT improvement initiatives in respect to minimize the manual processing.
  • Maintained a close working relationship with third-party vendors and prepared comprehensive reports evaluating their performance in areas such as procurement, quality, responsiveness, and support.
  • Deployed the self-developed “University admission system”, a PHP based Web App developed to cater digitization of Admission System

Education

Master of Management Studies - Business Management

SIES College of Management Studies
Mumbai, IND
12-2020

Bachelor of Technology - Computer Science And Engineering

Dr. APJ Abdul Kalam Technical University
Kanpur, IND
07-2016

Skills

  • PHP with MySQL
  • Data Analytics & governance using Tableau & Power Bi
  • API development
  • Requirements Building
  • Troubleshooting and QA
  • Product Lifecycle Management
  • Agile Strategy
  • Product Vision and Strategy
  • Wireframe Design
  • User and UX Research
  • Product Roadmaps
  • Customer Empathy
  • New Product Development
  • Product Positioning

Certification

  • Agile methodology Virtual Experience Program - Cognizant
  • Alliance Lite2, Your Trusted Link to the SWIFT Network - Swift
  • Analyzing and Visualizing Data with Microsoft Power BI - PwC
  • New Product Development - Indian Institute of Bangalore
  • Token Service Technology Virtual Experience Program - Visa
  • Understanding SWIFT Basics - Associate - Swift
  • Analyzing and Visualizing Data with Microsoft Power BI - Udemy
  • Agile Project Management Certifications - Udemy
  • Tokenization and Encryption in Digital Payments, FinTech - Udemy
  • PHP with MySQL - NIELIT

Timeline

Product Manager

Interpolitan Money
03.2023 - Current

Product Manager

National Payments Corporation of India (NPCI)
01.2022 - 03.2023

Officer- Digital Banking

Federal Bank
01.2021 - 01.2022

Digital Banking Intern

Federal Bank
05.2019 - 07.2019

Infrastructure Project Coordinator

SSC PG College (Drishya)
07.2016 - 08.2018

Master of Management Studies - Business Management

SIES College of Management Studies

Bachelor of Technology - Computer Science And Engineering

Dr. APJ Abdul Kalam Technical University

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Rishabh Dev Tripathi