Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Projects
Timeline
Generic

Rishav Agarwal

Hyderabad

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Data Analyst

HighRadius Corp.
Hyderabad
12.2023 - Current
  • Audited internal data and processes to identify and manage initiatives, improving business performance.
  • Provided technical support for existing reports, dashboards or other tools.
  • Leveraged software to compile and model data.
  • Performed quality assurance testing on newly developed reporting solutions.
  • Managed diverse projects for data capture, storage and forecast analysis.
  • Translated raw data into meaningful information using statistical techniques.
  • Generated standard or custom reports summarizing business, financial or economic data.

Associate Techno Functional Consultant

HighRadius Corporation
Hyderabad
07.2022 - 12.2023
  • Recognized by management for providing exceptional customer service.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations and displayed strong telephone etiquette, effectively handling difficult calls..
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Leveraged SQL queries to extract, transform and load data into databases.
  • Assisted in debugging complex issues related to customizations and integrations between various modules of ERP applications such as MS Dynamics.
  • Managed multiple projects simultaneously within tight deadlines.
  • Identified and documented software defects in bug tracking systems like JIRA and SalesForce.
  • Generated reports using SQL statements for management review purposes.
  • Analyzed performance bottlenecks in existing applications and suggested improvements accordingly.
  • Performed unit testing, system testing and integration testing of developed applications.
  • Conducted requirement gathering sessions with clients to understand their business needs.
  • Collaborated with other teams such as Infrastructure, Database Administration and Security teams while deploying changes into production environment.
  • Developed and managed project plans while providing status updates to management.

Business Development Intern

HighRadius Corporation
Bhubaneswar
06.2021 - 06.2022
  • Supported the business development team in closing 10+ deals by effectively communicating the value proposition, addressing client concerns, and assisting with contract negotiations
  • Assisted in managing and nurturing relationships with key clients, ensuring high levels of customer satisfaction and fostering long-term partnerships
  • Actively participated in cross-functional projects, collaborating with sales, marketing, and product development teams to drive key initiatives forward and ensure successful project execution.

Education

Bachelor of Technology in Information Technology -

KIIT University
10.2022

Skills

  • Microsoft Office
  • SQL
  • HTML/CSS
  • Business Needs Analysis
  • Data Validation
  • Technical Analysis
  • Data Exports
  • Data Analysis
  • Git
  • Google Workspace
  • JIRA
  • Salesforce
  • Problem-Solving
  • Analytical and Critical Thinking
  • Attention to Detail
  • Organization and Time Management
  • Teamwork and Collaboration
  • Planning and Coordination
  • Defect Tracking

Websites

Hobbies and Interests

  • Astronomy
  • Travel
  • Music

Projects

Resume Builder, 02/2022, 03/2022, Used a combination of HTML, CSS, and JavaScript to build an interactive website to build a basic text resume. The website allows users to enter their personal information, summary, skills, work experience, and education details. Upon submitting the form, the resume will be generated and displayed below the form.

Timeline

Data Analyst

HighRadius Corp.
12.2023 - Current

Associate Techno Functional Consultant

HighRadius Corporation
07.2022 - 12.2023

Business Development Intern

HighRadius Corporation
06.2021 - 06.2022

Bachelor of Technology in Information Technology -

KIIT University

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Rishav Agarwal