Rishav Chandra
New Delhi
Summary
An organized, proactive, and confident graduate with exceptional communication skills and the ability to collaborate effectively with diverse stakeholders. Skilled at fostering productive relationships across all levels and ensuring timely, efficient workflow in any department.
Overview
8
8
years of professional experience
Work History
Assistant Manager
IDP
Gurugram
11.2022 - Current
- Ensure Application processing and offer updating – Operations team meets the SLA’s around documentation for application, correct and timely submission of application as per defined TAT , follow with institutions for offers , follow up with counselling teams for pendency’s
- Help with training & development of Operations executive
- Lead, monitor , supervise Operations executives to contribute to smooth functioning of the process
- Reporting SLA metrics follow up with higher management
- Maintaining healthy and fruitful relations with our clients to overcome any challenges or shortcomings
- Have been looking after a team of 25+ members since last 2 years, comprised of team members from different destinations(UK, US, Canada)
Sr. Global Admission Officer
Adventus.IO
Noida
12.2021 - 11.2022
- Coordinate with the recruiters to complete the necessary documents requirements for the application submission and, later for the Student's admission
- Interviewing students as per the need of the clients
- Processing and submitting the application after assessing the student's profile academically and from Visa point of view in various universities/ colleges at USA and Canada Destinations
- Creating S0Ps, Managing and collecting data from different resources( University/College Websites, email communications with university representatives ) for applications and processes
- Working as Floor support/SME
- Handling a team of 5 member
Admission Counselor
Amity University
Noida
01.2021 - 12.2021
- Handling Placement of students
- Interviewing and shortlisting students as per the need of the clients
- Providing placement reports to Vertical Head
- Achieve weekly and Monthly Targets
- Generate new leads and Close admissions
- Timely follow-up with Leads
Admission Counselor
National Institute of Management and Technology
Greater Noida
10.2018 - 05.2020
- Looked after admission of new students
- Looked after placement of existing Candidates
- Interview Prospective Candidates
- Evaluate Admission & Placement Data
- Document verification/Eligibility check
- Makes admission decision
- Be in touch with Consultants for new leads
- Application Processing
Bpo Customer Service Executive
Ienergizer
Noida
01.2017 - 09.2018
- Handling inbound calls of domestic air travelers
- Follow up with customers for existing queries
- Be in touch with the airlines for easy cancellations and rescheduling of lights
- Handling premium customers and frequent flyers of MMT
Education
Bachelor of Arts -
Delhi University
IndiaParamount International School
New DelhiSkills
- Microsoft office
- Leadership
- Process Handling
- Business Development
- Business operations
Languages
- Hindi
- English
Computerknowledge - Operatingsystems
- Windows
- Mac IOS
Timeline
Assistant Manager
IDP
11.2022 - Current
Sr. Global Admission Officer
Adventus.IO
12.2021 - 11.2022
Admission Counselor
Amity University
01.2021 - 12.2021
Admission Counselor
National Institute of Management and Technology
10.2018 - 05.2020
Bpo Customer Service Executive
Ienergizer
01.2017 - 09.2018
Bachelor of Arts -
Delhi University
Paramount International School
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