RISHEEB K S
Aroor, Kerala
Summary
Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude.
Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Motivated Retail Sales Supervisor known for high productivity and efficient task completion. Skilled in customer relationship management, inventory control, and sales strategy development. Excel in leadership, communication, and problem-solving to enhance team performance and achieve sales targets.
Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
9
9
years of professional experience
Work History
Store Manager
AJFAN INTERNATIONAL RETAILS LLP
Bilaspur, Gurugram, Haryana
01.2025 - Current
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Developed strategies to maximize sales and profitability.
- Prepared monthly reports on sales figures, expenses, profits.
- Monitored inventory levels and placed orders to restock shelves.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored employee performance and identified performance gaps for corrective action.
- Maintained accurate records of employee performance reviews.
- Identified opportunities for cost savings through waste reduction initiatives.
- Recruited, trained and supervised new employees.
Store Manager
Xiaomi Technology India Pvt Ltd
Ernakulam, Kerala
06.2023 - 12.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
- Performed regular price checks to ensure competitive pricing.
- Managed daily banking activities such as deposits and withdrawals.
- Updated POS system with new products and promotional offers.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Retail Sales Supervisor
Grand Hypermarket Qatar
Al Wakrah, Doha
03.2022 - 03.2023
- Supervised staff of 10 retail sales associates and provided guidance on customer service, product knowledge and cash handling procedures.
- Developed strategies to increase store profitability by analyzing monthly sales reports and identifying areas for improvement.
- Trained new employees on store operations, customer service protocols, merchandise displays and use of point-of-sale systems.
- Investigated customer complaints promptly and implemented corrective actions when necessary.
- Assisted customers in selecting products that met their needs while adhering to company policy regarding pricing, promotions, returns and exchanges.
Retail Sales Executive
Samsung Electronics India Pvt Ltd
Ernakulam, Kerala
06.2016 - 01.2022
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Analyzed customer feedback to improve product quality and services offered.
- Maintained a thorough knowledge of store policies regarding payments, returns, exchanges, warranties.
- Participated in staff meetings to discuss upcoming initiatives and strategies.
- Advised customers on appropriate merchandise selections based on their needs.
Education
PLUS TWO -
St.Augustine's Higher Secondary School
Aroor, Kerala 07-2016
S S L C -
St.Augustine's Higher Secondary School
Aroor, Kerala 03-2014
Skills
- Team Development
- Customer Service Management
- Store Opening and Closing
- Employee Scheduling
- Customer Service
- Team Leadership
- Accurate money handling
- Staff Management
- Sales professional
- Goals and performance
- Team motivation
- Store operations
- MS Office proficient
Personal dossier
- Permanent Address - Kappithan Parambil House Aroor P.O, Cherthala, Alappuzha - 688534
- D.O.B - 16-07-1998
- Gender - MALE
- Nationality - INDIAN
- Marital Status - SINGLE
Passport Details
- Passport Number - U5184568
- Date Of Issue - 13-03-2020
- Date Of Expiry - 12-02-2030
- Place Of Issue - Ernakulam
Computer Proficiency
- MS Office : ⭐⭐⭐⭐⭐
- MS PowerPoint : ⭐⭐⭐⭐⭐
- MS Exel : ⭐⭐⭐⭐⭐
- Data Entry : ⭐⭐⭐⭐⭐
- Internet & Email : ⭐⭐⭐⭐⭐
- Tally : ⭐⭐⭐⭐⭐
Awards/Achievements
- Awards and peer recognition.
- Delivering quality work on time and in budget.
- Performance-related achievements.
- Hitting or exceeding sales targets.
- Making customers happy.
- Reducing costs.
- Volunteering.
Languages
Malayalam
First Language
English
Upper Intermediate
B2
Hindi
Intermediate
B1
Tamil
Upper Intermediate
B2
Hobbies
- Photography
- Traveling
- Sports
- Reading
Declaration
- I do hereby declare that all the details mentioned above are accurate to the best of my familiarity and confidence.
Timeline
Store Manager
AJFAN INTERNATIONAL RETAILS LLP
01.2025 - Current
Store Manager
Xiaomi Technology India Pvt Ltd
06.2023 - 12.2024
Retail Sales Supervisor
Grand Hypermarket Qatar
03.2022 - 03.2023
Retail Sales Executive
Samsung Electronics India Pvt Ltd
06.2016 - 01.2022
PLUS TWO -
St.Augustine's Higher Secondary School
S S L C -
St.Augustine's Higher Secondary School