Rishi Gantellu
Lead Facility Manager
Pune
Summary
Personal Objective: Process orientation and metrics driven, Leadership skills, managing and lead teams, strong customer-service orientation, listening skills and conflict management, ability to communicate ideas effectively. Hands-on experience in facility Management handling, Manpower planning, Training and development and Operations. Willing to work as a key player in a challenging & creative environment, particularly, in the field of Facility Management/Office Administration. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Lead FM (Senior Manager) Admin
CBRE South Asia Pvt. Ltd
Pune
03.2020 - Current
- Facilities & Projects
- Work Profile:
- Manage operations for portfolio of around 4.8 lacs sqft in Pune
- Maintain the entire budget from planning to execution and handling a budget of around 12.5 Million Dollars
- Planning, organizing, directing and controlling activities of Operations with responsibility of performance related to administrative functions catering the needs of
- Legal, Finance and Operations, to maximize Productivity, High Quality Work and
- Employee Retention
- Capex and Opex Budgeting and ensuring efficient resource utilization, engineering effectiveness, customer service and service deliveries
- Conducting MMR reviews with the clients on monthly basis
- Transition management - hands on experience in handling end to end transitions of new accounts and setting up processes
- Implementation IMS/OHSAS at clients managed by CBRE
- Ensuring 100 % up time of all Engineering services
- Suggest and implement new technologies in the FM industry across industry
- Timely Renewal of contracts
- Vendor management - Selection of vendors, Matrix services and performance scorecard
- Develop specific short-term and long-term plans and programs
- Manage Resource Staffing including Competency/Skills Matrix, Training
- Past Engagements:
GM
PRISM SERVICES PROPERTY SOLUTION PVT LTD
10.2018 - 03.2020
- Operations (Soft Service / MEP / Security)
- Work Profile:
- Overall handling an operation for Soft Service / MEP / Security
- Managing around 2.5 million Sqft of facility
- Responsible for direction and coordination of all the Integrated Facilities
- Management services and delivered with high quality standards
- Responsible for the operation and development of a consistent and seamless FM service, in close conjunction with other colleagues and with a high level of customer focus
- Supports our clients and provide them transformation and change management as per desired and requirement and assist with the promotion of continuous improvement in the development of Integrated Facilities Management Services including contributions to service and corporate wide initiatives/projects
- To carry out performance measurement benchmarks and audits
- Contract specification, tendering, negotiation and management
- Space planning and management, including managing new fit outs/refurbishments
- Ensuring facility upkeep is maintained in all areas like Soft services / MEP / Security
- Operations
- Making MMR & QBR presentations and understanding the client always needs and providing quality service.
Admin Facility Head
MUST Garments
01.2018 - 07.2018
Manager Facility & Admin
CBRE South Asia Pvt. Ltd
Pune
06.2015 - 09.2017
Asst. Manager Operations
ISS Facility Services
Pune
12.2014 - 06.2015
Designation – Facility & Hospitality Manager
SODEXO INDIA PVT LTD
08.2011 - 09.2014
LOUNGE MANAGER
SPICE RACK LOUNGE
LONDON
12.2009 - 02.2011
DUTY MANAGER
FLORA PARK HOTEL, STAR
DUBAI
05.2007 - 08.2009
GUEST SERVICE ASSISTANT / DUTY MANAGER
HOTEL LE MERIDIEN, STARWOOD HOTELS
01.2006 - 04.2007
- Successfully executed the new Vested (IFM) model with CBRE for the new site of
- Cognizant & Credit Suisse
- Appreciation & Awarded for best performer by the Asia Pacific Head for CS- Credit
- Suisse & Cognizant
- Appointed as President for the staff welfare committee in Flora
- Park and Flora Creek Hotel Apartments
- Promoted as Head of Departmental trainer
- Represented State level Badminton and Table tennis tournaments for school and college.
Education
Q.M & H.S.C -
H & FS Certified. - undefined
P.G.D - Hospitality, Events & Leadership Management
Diploma - Aviation, Hospitality & Travel Management
FIAT
B’Com - undefined
Symbiosis College of Arts & Commerce
HSC - undefined
College Maharashtra Board.
Skills
Facility Management Contract Management Capex and Opex Budgeting P & L Management BudgetingCost Control Vendor Management Relationship Management Client Servicing Training & LeadershipKnowledge DomainFacility ManagementLogistics, Utilities, Supplies, Infrastructure, Maintenance, Housekeeping, Help DeskManagement, Employee Transportation, Event Management, Cafeteria Management, Physical SafetySecurity, EHS, BCMSetting up of new Facilities for IT environments – Physical Security, Policies and processesSOPs, Risk Controls, SLA Management, etcSLA & response time, operating structure, expense engagementOptimized efficiency for HVAC, UPS, PAC, Electrical systemUtilities ManagementEngineering reports - Materials, Maintenance, Consumption, MIS ManagementPlanned Preventive Maintenance of all Critical Equipment’s and redundancy equipment like UPS andChillersAdherence to Labour compliances, Labour laws, liaise with government authoritiesReal Estate and Project TransitionProperty Selection, Infrastructure managementDesign and space specifications and planning move managementLease Management, relationship building with Landlord, coordinating with SourcingImport Clearance of shipments, Project Budgeting, Execution etcPeople ManagementMentoring, Training, Succession, team building and management, leadership Financial ManagementCapex & Opex BudgetingVariance AnalysisBudget ManagementCost Efficiency, InventoryControl, Assets ManagementSpace PlanningSpace ManagementHot Desking Concept implementation etc by way of adhering to Fire Norms and NBCTeam ManagementSuggesting & implementing staff welfare policies with key focus on enhancing employeeMotivationIdentifying of skill gaps and recommending training programsIndividual’s roles and responsibility and setting of KRAs for the teamFacilitating open communication channels to promote transparencyGoal setting and performance appraisal managementSafety/HealthOccupational Safety and Health AdministrationConstructionEmergency preparednessErgonomicsHazard CommunicationWorkplace Injury/IllnessTraining / Team ManagementTraining programs, to enhance skills behavioural & products/systems relatedDepartmental recruitment, selection, performance review & appraisalPerformance standards - Performance of professional and non-exempt direct reportsProviding prompt and objective coaching and counselling
Timeline
Lead FM (Senior Manager) Admin
CBRE South Asia Pvt. Ltd
03.2020 - Current
GM
PRISM SERVICES PROPERTY SOLUTION PVT LTD
10.2018 - 03.2020
Admin Facility Head
MUST Garments
01.2018 - 07.2018
Manager Facility & Admin
CBRE South Asia Pvt. Ltd
06.2015 - 09.2017
Asst. Manager Operations
ISS Facility Services
12.2014 - 06.2015
Designation – Facility & Hospitality Manager
SODEXO INDIA PVT LTD
08.2011 - 09.2014
LOUNGE MANAGER
SPICE RACK LOUNGE
12.2009 - 02.2011
DUTY MANAGER
FLORA PARK HOTEL, STAR
05.2007 - 08.2009
GUEST SERVICE ASSISTANT / DUTY MANAGER
HOTEL LE MERIDIEN, STARWOOD HOTELS
01.2006 - 04.2007
Q.M & H.S.C -
H & FS Certified. - undefined
P.G.D - Hospitality, Events & Leadership Management
Diploma - Aviation, Hospitality & Travel Management
FIAT
B’Com - undefined
Symbiosis College of Arts & Commerce
HSC - undefined
College Maharashtra Board.