Rishi Gupta

• Worked on order processing and payment-related issues, ensuring end-toend stability across order capture, validation, and payment authorization flow.

• Involved in Solr search configuration, including indexing, facet setup, and tuning for optimized product discovery.

• Customized Backoffice interfaces and workflows to enhance usability and align with business processes

• Worked on SAP Variant Configuration (VC) products, enabling configurable product capabilities within SAP Commerce.
• Developed custom CronJobs to automate various backend processes and improve system efficiency.
• Implemented and maintained Order Simulation REST APIs to support real-time pricing and availability scenarios.
• Performed detailed analysis and resolution of defects, ensuring fixes were delivered within agreed SLAs and timelines.
• As part of a support and enhancement project, effectively handled and resolved critical production issues (P1 and P2), ensuring minimal impact to business operations.

• Worked on third-party integrations, including integration with ValueFirst for OTP SMS functionality.
• Customized multiple layers of OCC (Omni Commerce Connect) to support headless commerce scenarios.
• Executed image migration processes to ensure seamless content and media transitions during system upgrades or redesigns.
• Involved in the implementation and customization of Product Listing Pages (PLP) and Product Detail Pages (PDP) to enhance user experience.
• Performed extensive Backoffice customization to improve usability and efficiency for business users.
• Developed custom CronJobs for automated system tasks such as data synchronization, cleanup, and notifications.
• Customized cart management and checkout processes to support complex B2B/B2C business requirements.
• Integrated SAP Commerce with SAP Cloud Platform Integration (SCPI) for real-time data exchange with external systems.

• Implemented third-party payment integrations, including support for gift card functionality.
• Contributed to SEO optimization, including the setup of XML Sitemap, HTML Sitemap, hreflang tags, and integration with Google Analytics for enhanced search visibility and tracking.
• Developed and customized WCMS components, and managed content using the CMS Cockpit.
• Involved in Product Content Management (PCM), managing product data, classifications, and catalogs to support dynamic eCommerce requirements.
• Worked on business process customization, including order processing, customer onboarding, and checkout workflows to align with complex B2B/B2C operations.

• Created and maintained Impex scripts for data import/export, including setup for Hybris components and WCMS customization.
• Developed and configured items, custom components, content slots, and page templates to support dynamic storefront layouts.
• Customized cart management and checkout processes to meet specific business and functional requirements.
• Involved in customization of Orbeon Forms (vForms) for dynamic, form-based user interactions within SAP Commerce.
• Performed extensive Backoffice customization to optimize user workflows and administrative tasks.
• Developed custom CronJobs for automating background processes such as data sync, cleanup, and integrations.
• Designed and implemented REST APIs to expose custom business logic and facilitate external integrations.
• Worked on Hot Folder customization for automated data imports, including product and media updates.