Rishi Jha
Area Manager ( Appliances Category )
Delhi
Summary
Dynamic Area Manager with a proven track record at Tradeindia.com, excelling in relationship building and data-driven decision-making. Spearheaded key account growth and optimized team performance, leveraging digital marketing and competitive analysis skills. Achieved notable client satisfaction and revenue growth, demonstrating industry expertise and a knack for strategic planning and mentorship.
Overview
6
6
years of professional experience
Work History
Area Manager
Infocom Network Pvt Ltd (Tradeindia.com )
05.2021 - Current
- Developed and maintained strong relationships with C-level clients, dealers & distributors.
- Successfully building and maintaining relationships with clients.
- Experience with CRM software and other sales tools.
- Strong analytical skills, and experience with data-driven decision making.
- Visit the market for new business opportunities, and managing key accounts.
- Manage all end-to-end business operations and processes.
- Conduct client meetings and site visits to understand their business.
- Managing P&L, growth, and retention of the assigned territory.
- Provided guidance and support on lead generation, marketing, or responsibility for partners' growth.
- Training, support, and knowledge of the B2B e-commerce market.
- Kept abreast of industry trends, competitor activities, and marketplace dynamics to provide strategic advice to clients.
- Prepared and presented regular reports on account performance, including key metrics, sales trends, and growth opportunities.
- Handling a team size of six members, I monitored their performance, coached them, and sought ways to improve team delivery for optimized financial success.
Executive
Whirlpool of India Limited
02.2019 - 05.2021
- Served as a key member of the executive team charged with formulating strategic direction and devising customer service business development initiatives consistent with the overall strategy.
- Vendor Management.
- Data analysis.
- Monitor supplier performance to assess the ability to meet quality and delivery requirements.
- Managing service escalations from Branch Managers and Area Managers.
- Working closely with BSM, RSM, RCM desk, and the Fulfillment department, and providing flawless resolution to the client.
- Providing the resolution to the client's query within the SLA is the basis and most important feature of my job to delight the client.
Education
MBA - Marketing Sales
Suresh Gyan Vihar University
06.2021
B.Com - Bachelor of Commerce
University of Delhi
05.2018
12th -
Sarvodaya Bal vidyalaya
04.2015
Skills
- Data-driven decision-making
- Digital marketing
- Business development and planning
- Relationship building and management
- Systems and software expertise
- Competitive analysis
- Performance goals
- Training and mentoring
- Revenue forecasting
- Industry expertise
- Contract negotiation
Projects
SAP C4C Implementation, 10/01/19, 03/01/20, Support Guide consultations about the processes for the implementation
Languages
- English
- Hindi
Accomplishments
- Achieved 150%+ of targets in 2022.
- Closed the highest number of contracts across India in 2023.
- Won Best Employee of the every year for excellent performance.
- Received Best Coordinator for South India award in whirlpool.
Timeline
Area Manager
Infocom Network Pvt Ltd (Tradeindia.com )
05.2021 - Current
Executive
Whirlpool of India Limited
02.2019 - 05.2021
MBA - Marketing Sales
Suresh Gyan Vihar University
B.Com - Bachelor of Commerce
University of Delhi
12th -
Sarvodaya Bal vidyalaya
Similar Profiles
Anupam KulshresthaAnupam Kulshrestha
Head of Business Development at Getdistributors.com A Initiative by Tradeindia.com [Infocom Network Pvt Ltd]Head of Business Development at Getdistributors.com A Initiative by Tradeindia.com [Infocom Network Pvt Ltd]
Akshay YadavAkshay Yadav
Senior Business Development Executive at Tradeindia.comSenior Business Development Executive at Tradeindia.com
SANJAY KUMARSANJAY KUMAR
Executive Lending at INFOCOM NETWORK PRIVATE LIMITEDExecutive Lending at INFOCOM NETWORK PRIVATE LIMITED