Rishi Kothary
Kolkata
Summary
Streamlining HR functions, reporting on HR metrics, enhancing workforce retention, redacting staffing needs, structuring Performance Management Parameters, Working on Structuring and Restructuring KRAs, analyzing business needs and managing resources accordingly, Employee Grievance handling, managing termination processes, managing risk, ensuring staff wellness, and ensuring compliance regulations, Leave Structuring and Restructuring, Leave Management, Timesheet and Payroll Management. Enhancing recruitment efforts, planning strategic HR initiatives, managing HR consultants, running orientation, and onboarding processes, communicating role expectations, designing succession plans, maintaining staff relations. Providing HR solutions, resolving personnel grievances, retaining a talented workforce, and ensuring compliance with regulations
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Officer
Linkstrat Business Solutions Pvt Ltd
Kolkata
11.2024 - Current
- Support the development and implementation of HR initiatives and systems
- Provide counseling on policies and procedures
- Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
- Create and implement effective onboarding plans
- Develop training and development programs
- Assist in performance management processes
- Support the management of disciplinary and grievance issues
- Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
- Review employment and working conditions to ensure legal compliance
Human Resources Administrator
Capgemini
Kolkata
11.2022 - 06.2024
- Own to resolution people inquiries about HR policies and procedures, like compensation, benefits, performance management, leave, payroll and HR applications, and other matters related to the employee lifecycle
- Respond to our employees and managers through a variety of channels (HR case management, email, live chat)
- Guide employees and managers in using self-service in Workday and other HR systems, to facilitate technology adoption
- Promote the usage of the employee HR Portal by providing guidance on HR knowledge content, such as global & local HR policies, How-To, etc
- Manage HR data quality and perform transactions in Workday and other HR applications
- Work together with People Partners and functional specialists to solve complex queries
- Prepare and handle HR documentation
- Coordinate and administer onboarding and offboarding processes
- Support improvement activities to simplify and standardize the HR processes
- Deliver on high employee satisfaction, accuracy and timeliness
- Complete data maintenance and audit activities according to Service Level Agreements as related to data input to PeopleSoft HR
- Create monthly requisition report
- Reporting errors and issues to the Team leader on time
- Ensuring quality and timeliness of work
- Conduct all activities according to Service Level Agreements (SLAs) related to hire administration including employment letter/contract issue; PeopleSoft HR input; background screening activities; health-related screening as appropriate and administrative tracking and recording of related documentation including maintenance of employee files
Human Resources Executive
Codersdata LLC
United States
11.2021 - 11.2022
- Recording, maintaining, and monitoring attendance to ensure employee punctuality
- Performing data entry, maintaining the HRIS, and facilitating data accuracy across the system
- Workforce Planning and Employment along with the implementation of the organization's recruiting strategy
- Maintaining requisite functionality of ERP and other HR Managed Systems
- Assisting with completing background investigations for both USA and India
- Processing transfers, promotions, and terminations
- HR Development and conducting training sessions along with administering on-the-job training programs
- Evaluating the effectiveness of training programs and maintaining records of employee participation in all training and development programs
Sr. Training Development and HR Admin
KGS Technology Group, Inc
07.2018 - 07.2021
- Performed administration of processes & practices which helped to develop a high performance, innovative workforce
- Developed methods for compiling and analysing data while working on special projects with Manager for the business
- Monitored payment system performance and identified, tracked and communicated key metrics to senior management
- Enhanced visibility of the HR Department by implementing the established best practices and developing strong working relationships with employees
- Led and effectively managed stakeholders from internal specialty groups and external partners to deliver against value-driven account roadmaps
- Contributed in Training & Development programs to establish, track, and maintain high-quality output for a diverse staff of support representatives
- Influenced cross-functional partners such as Product, Engineering, and Sales to make product and process improvements
- Coordinated in all assigned projects, ensured projects were completed by target deadlines and provided project status updates to management
- Updated attendance/ collated class feedback/ generated feedback reports/ analytical reporting
- Managed other ad hoc administrative work that would ensure the smooth functioning of the Learning Centre
- Ensured monitoring of Quality Analyst and provided instantaneous feedback on coaching skills and reduced variance scores
- Confirmed that the team was clear on quality and service performance expectations, and were striving to exceed these expectations
- Kept the team motivated to perform on deliverables and helped them deal with rejections and assisted/ supported team members with personal development planning
Seller Support/QA Analyst
Teleperformance Ltd
Jaipur
01.2018 - 06.2018
- Managing Team Performance
- Effective monitoring of Quality analysts and providing instantaneous feedback on coaching skills and reducing variance scores
- Complete administrative functions such as maintaining attendance, addressing disciplinary issues
- Scheduling team roster and monitoring plan
- Ensure team is clear on quality and service performance expectations, and are striving to exceed these expectations
- Keep the team motivated to perform on deliverables and help them deal with rejections
- Assist/support team members with personal development planning
- Support the management in conducting process-related checks/audits
- Identify ways to improve skill issues that face the team as a whole, and action accordingly
Nalsoft
Hyderabad Area
03.2017 - 08.2017
- Company Overview: Oracle Application ERP
- Managing Inventory in E-Business Suite
- Customer Support for Inventory Management
- Preliminary knowledge of Inventory Purchasing
- Supported E2E administration of EBS system on Oracle Apps Platform
- Handled configuration changes addressing issues pertaining to stock, item, transaction, and inter- branches
- Provided timely and high-quality resolutions to issues reported by the client
- Got professionally trained in Inventory Management using Oracle Application and have successfully accomplished client-focused E2E Integration of inventory-based e-commerce applications
- Have been professionally trained in purchasing modules using Oracle Application
- Excellent working and functional knowledge on Purchasing workflows and generic workflows related to Inventory Management
- Oracle Application ERP
Technical Support Engineer
Kapoor Sons Communication & Infotech
Kolkata
02.2013 - 02.2014
- Troubleshooting and repairing computer issues
- Assisting customers with technical issues
- Experience with Windows and Mac operating systems in a domain environment Four years working in an enterprise environment
- Creating backups and restoring user data
- Working with an enterprise encryption system (McAfee Endpoint Encryption)
- Networking, hardware, and software diagnostics and repair
- Diagnosing and resolving issues with Mac and Linux systems
- Working with Windows registry to resolve issues
- Creating and restoring disk images
- Occasional staff deployments and deskside support
Education
MBA - Human Resources Management and Services
National Institute of Business Management (NIBM) Global
Kolkata12.2022
Bachelor of Computer Application - Computer Programming, Specific Applications
NSHM Knowledge Campus
Kolkata01.2014
Skills
- HR Start-up
- Executive search
- Human Capital Management
- HRIS systems
- Recruitment experience
- Analytical skills
- Administration work
- Performance Management System
- L&D specialist
- Leadership Development
- Training and Deployment
- HRIS Database Management
- QuickBooks
- CHH
- PeopleSoft
- LMS
Certification
- HR Analytics
- Human Resource Management
- Data Analytics Using POWER BI
- Networking CCNA
- Manual Testing
- HR Analytics, Human Resource Management
- HR Systems Features and Benefits Human Resources: Understanding HR Systems Features and Benefits
- How to Design and Deliver Training Programs
- HR as a Business Partner
- Understanding Organizations and the Role of HR
Timeline
Human Resources Officer
Linkstrat Business Solutions Pvt Ltd
11.2024 - Current
Human Resources Administrator
Capgemini
11.2022 - 06.2024
Human Resources Executive
Codersdata LLC
11.2021 - 11.2022
Sr. Training Development and HR Admin
KGS Technology Group, Inc
07.2018 - 07.2021
Seller Support/QA Analyst
Teleperformance Ltd
01.2018 - 06.2018
Nalsoft
03.2017 - 08.2017
Technical Support Engineer
Kapoor Sons Communication & Infotech
02.2013 - 02.2014
MBA - Human Resources Management and Services
National Institute of Business Management (NIBM) Global
Bachelor of Computer Application - Computer Programming, Specific Applications
NSHM Knowledge Campus
Similar Profiles
Hari Prasad PoovalingamHari Prasad Poovalingam
Quality Analyst at Nthrive Global Solutions Pvt. Ltd (Formerly E4E Business Solutions Pvt. Ltd)Quality Analyst at Nthrive Global Solutions Pvt. Ltd (Formerly E4E Business Solutions Pvt. Ltd)
BHAWNA BhawnaBHAWNA Bhawna
Quality Assistant Manager at FIS Global Business Solutions Pvt Ltd.Quality Assistant Manager at FIS Global Business Solutions Pvt Ltd.
KANIKA SHARMAKANIKA SHARMA
Manager - Business Finance at NTT DATA Business Solutions Pvt Ltd.Manager - Business Finance at NTT DATA Business Solutions Pvt Ltd.