Customer-focused professional with successful 20-year career in Diamond industry sector. successful applying Diamond procurement skill and meeting procurement alignment as per the taget in busy business environment.
Overview
20
20
years of professional experience
Work History
MANAGER - FANCY SHAPE DIAMOND PROCUREMENT
Titan Company
02.2004 - Current
Maximized performance by monitoring daily activities and mentoring team members.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Maintained professional, organized, and safe environment for employees and patrons.
Developed and maintained relationships with customers and suppliers through account development.
Established team priorities, maintained schedules and monitored performance.