Rishi Raj
ASSISTANT RESTAURANT MANAGER
New Delhi
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Always keen to maintain the optimum level of service from arrival till departure of guest.
Overview
11
11
years of professional experience
Work History
Assistant Restaurant Manager
CHICA
08.2022 - Current
- Guest Relations and Query Handling
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- One Golden Mile Complex, Netaji Nagar,chanykapuri
FOOD & BEVERAGE SERVICE SUPERVISOR
FARZI CAFE
02.2020 - 08.2022
- Company Overview: MASSIVE RESTAURANT PRIVATE LIMITED, CONNAUGHT PLACE
- Managing inventory
- Managing staff roaster
- Staff training
- Daily store ordering.
TRAINEE SERVICE SUPERVISOR
FARZI CAFE
01.2018 - 02.2020
Assistant Steward
FARZI CAFE
12.2016 - 01.2018
Cashier
Route 04.American Dining Restaurant & Bar
09.2014 - 09.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma of Information Technology -
GLOBAL SOFTWARE SOLUTION
03.2012 - 08.2012
12th - ARTS
GOVT. SENIOR SECONDARY SCHOOL - CHADHIAR
Skills
- Inventory Control
- Food and Beverage Knowledge
- Interpersonal and Written Communication
- Customer Assistance
- Opening and Closing Procedures
- Shift Management
- Training and Mentoring
- Scheduling Staff
- Customer Retention
- Customer Service
Interests
Workout
Cricket , Music
Timeline
Assistant Restaurant Manager
CHICA
08.2022 - Current
FOOD & BEVERAGE SERVICE SUPERVISOR
FARZI CAFE
02.2020 - 08.2022
TRAINEE SERVICE SUPERVISOR
FARZI CAFE
01.2018 - 02.2020
Assistant Steward
FARZI CAFE
12.2016 - 01.2018
Cashier
Route 04.American Dining Restaurant & Bar
09.2014 - 09.2016
Diploma of Information Technology -
GLOBAL SOFTWARE SOLUTION
03.2012 - 08.2012
12th - ARTS
GOVT. SENIOR SECONDARY SCHOOL - CHADHIAR
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