Summary
Overview
Work History
Education
Skills
Timeline
Generic

RISHI SINGH

Product Manager
Pune

Summary

Seasoned Product Owner with a proven track record at ACI Worldwide, adept in Agile methodology and stakeholder relationship management. Excelled in transforming product visions into actionable roadmaps, enhancing product offerings through meticulous market analysis and requirements management. Demonstrated leadership in guiding cross-functional teams to exceed revenue targets by leveraging JIRA and Confluence.

Overview

15
15
years of professional experience
2
2
Languages

Work History

Product Owner

ACI Worldwide (EMEA) Ltd
11.2022 - Current

I work in the Payments domain, ACI being the payment gateway.

My roles and responsibilities include:

  • Defining and Prioritizing the Roadmap and the Product Backlog for my Scrum Team. I ensure team works in the agile methodology and that Product Backlog feeds into Technology projects.
  • Establishing Vision and Scope for my Product Offering & applying Ownership principles.
  • Understanding and performing Risk-analysis and assisting the Scrum Master and the Management to manage it.
  • Analysis of API Specifications and translating into Functional Requirements.
  • Perform Solution Analysis on customer journeys and product functionality.
  • Doing the Competitor Analysis of the current product offerings in the Market
  • Creating workflows and Use Case diagrams.
  • Work with medium sized team on low, medium and high complexity projects.
  • Creating Epics/User Stories on JIRA, defining workflows, use cases and mockups creation.
  • Support the Product Delivery throughout the entire lifecycle of the product from Requirements analysis to demo and the delivery.
  • Defining and Estimating the Complexity points and the Story Points of the new Features and Enhancement Requests.
  • Tools used are Jira and Confluence
  • Conduct Backlog Refinement Session with the Scrum Team to prepare & maintain healthy Sprint Backlog.
  • Conduct the end-to-end demos with our Merchant customers and Acquiring Banks.
  • Work with the Sales Team to cross-sell and upsell the Product Offering to meet Revenue targets.

Product Owner

Capita India
03.2017 - 10.2022

My Roles and Responsibility while working on Housing Benefits system (Financials) were:

  • Interacting with Local Authorities of United Kingdom and eliciting requirements.
  • Ensuring that the Scrum Team works in the Agile methodology.
  • Managing entire Product Backlog & the Sprint Backlog.
  • Creating FRDs, User Stories, Use Cases, Use Case Diagrams, Swim-lane Diagrams on JIRA & Azure DevOps tool.
  • Creating Mockups/Wireframes for the to-be system.
  • Conducting the Requirements Grooming and Brainstorming sessions with the Scrum team.
  • Managing Change Requests.
  • Product demonstration with the Clients.
  • Participation in the Product Lifecycle from Requirement Elicitation to Delivery.

Lead Business Analyst

Accenture
01.2010 - 03.2017

My tenure in Accenture was with Bank of America Project in Core Banking and Cards. My Roles and Responsibilities included:

  • Requirements Elicitation with the CTO of Core Banking and Cards Operations from Bank of America and creating Requirements document.
  • Lead the Medium to Large-sized Scrum Teams and Business Analysts.
  • Creating FRDs, User Stories, Use Cases, Use Case Diagrams, Swim-lane Diagrams. The tools used were Jira and Confluence.
  • Performing the Enterprise Analysis (Capability-Gap Analysis) to identify the changes that are required in existing functionality to transform into required functionality.
  • Conducting Brainstorming and Grooming sessions with the Scrum Team.
  • Supporting the product throughout its lifecycle from Requirement Elicitation to Client Demo and Delivery.

Education

Bachelor of Science - Electrical And Electronics Engineering

City Montessori Inter College
Lucknow, India
04.2001 -

Skills

Agile methodology

User story creation

Story planning

Product Management and Ownership

User Stories and Use Cases

Requirements Elicitation & Management

Product Backlog & Sprint Backlog Management

Sprint planning

JIRA, Confluence, Aha

Change management

Product backlog management

Stakeholder relationship management

Timeline

Product Owner

ACI Worldwide (EMEA) Ltd
11.2022 - Current

Product Owner

Capita India
03.2017 - 10.2022

Lead Business Analyst

Accenture
01.2010 - 03.2017

Bachelor of Science - Electrical And Electronics Engineering

City Montessori Inter College
04.2001 -
RISHI SINGHProduct Manager