Exclellent Communication abilities and effective in client relations. Self - motivated and driven to complete task at hand with minimal supervision. Effective Contributor while working in a team and quick in building rapport with the team members. Good listening skills and attention to details. PR, Client Servicing, Reports, Networking
Overview
6
6
years of professional experience
Work History
Business Development Manager
Things2do
Mumbai
09.2024 - Current
Identify potential brands, established partnerships, and secured agreements.
Developed and implemented strategies to increase revenue.
Researched emerging markets to find viable opportunities for growth
Develop strategic partnerships with complementary businesses.
Stay up-to-date with industry trends and emerging technologies.
Developing a content marketing strategy to attract and engage users.
Leveraging social media to build brand awareness and drive traffic.
Leveraging social media to build brand awareness and drive traffic.
Exploring strategic acquisitions or partnerships to expand offerings.
Researched target markets to understand the needs of current and potential customers.
Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
Coordinated product launches by creating detailed launch plans based on market analysis data.
Identified new customers through pipelining, pre-qualification and territory analysis and management.
Collaborated with marketing team members to design promotional materials.
Sr. Account Manager
Rainmaker Consults
02.2024 - Current
The day-to-day management of clients' marketing and advertising campaigns
Pro-active leadership that encourages teams to perform to the best of their ability
Regular communication and liaison with clients at a senior level
The organization of client feedback
Generating accurate reports and status notifications
Pitching fresh and innovative ideas to clients
Completing projects to a specific schedule and within an agreed budget
Using skills to push clients, the team and the agency in the most productive direction
Commercial tie up with Brands & Influencers Onboarding Restaurant's, Hotel's, FMCG Brands, Festivals & Events for Promotion's
Setting and implementing social media and communication campaigns to align with marketing strategies
Covering the management of multiple projects from brief through to delivery, on time and to budget
Initiate and Plan Projects Define and document project scope and objectives, involve all relevant stakeholders, and ensure technical feasibility
Develop comprehensive project plans to monitor and track progress
Manage Project Resources Coordinate with internal teams to ensure resource availability and allocation
Provide progress reports and status updates to everyone involved in the project to ensure they are aware of key actions, timelines, deadlines and changes
Oversee Quality Control Handling End to End Social Media, Online, Offline Campaign's
Effectively lead, manage, and collaborate with cross-functional teams to deliver projects within the constraints of schedule, budget, scope, and quality
Billing and Finance Ensure all fee related projects are set up to the correct monthly retainer to support with accurate billing
Ensure all chargeable work projects have up to date status for accurate revenue recognition
Community Manager
Curly Tales Digital Media
05.2021 - 01.2024
Understanding the Client needs and requirement for Promotions & Collaboration's
Commercial tie up with Brands & Influencers Onboarding Restaurant's, Hotel's, FMCG Brands, Festivals & Events for Promotion's
Performance Marketing & Ecommerce
ORM on Social Media Platform's
Brainstorm concepts for Brand Campaigns
Public Relations
Cross collaborations with other Brands
Barter Collaborations with other Brands
Setting and implementing social media and communication campaigns to align with marketing strategies
Coordinate with Marketing, PR and Communications teams to ensure brand consistency
Build relationships with customers, potential customers, industry professionals and journalists
Stay up-to-date with digital technology trends
Sales Executive
Anchaviyo Resort
Palghar
11.2020 - 04.2021
Processing Booking for the guest (online/ individual FIT)
Understand the guest needs and concern and help the guest with the best possible Solution
Responsible for Handling all Corporate query's and leads
Marketing Campaign for Promotions and awareness for the property
Agency Mapping to generate Revenue and meet the expected targets
Identifying new contacts and developing sales leads
Ensuring enquiries become confirmed business
Upselling where possible
Producing written quotations and confirmation
Checking customer satisfaction and resolving any issues to ensure repeat business
Sales' coordinator cum Executive
Novotel Goa Candolim & Novotel Goa Resort's and Spa
Goa
01.2020 - 05.2020
Handling inbound/Outbound Calls
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
(online/ individual FIT)
Explain guarantee, special rate, and cancellation policies to callers
Follow sales techniques to maximize revenue
Develop and maintain positive working relationships with others
Answer questions about property facilities/services and room accommodations
Accommodate and document special requests
Review and implement new Reservations procedures
Explain the guest about the service offered in the property
Laid - off due to COVID - 19
Reservation Officer
Aamby Valley City
09.2018 - 12.2019
Handling inbound/Outbound Calls
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
(online/ individual FIT)
Explain guarantee, special rate, and cancellation policies to callers
Follow sales techniques to maximize revenue
Develop and maintain positive working relationships with others
Answer questions about property facilities/services and room accommodations
Accommodate and document special requests
Review and implement new Reservations procedures
Explain the guest about the service offered in the property
Gym, MMA, Motorcycle Touring
Bookings for MICE & Corporate
Relations with all corporate leads & Account holders
Understanding Guest Query's needs and demand and solving for the same
Correspond with prospects and answer any questions about the hotel's venue options, rates, room types, venue packages, or promotions
Sending out proposals and collecting invoices
Supporting the hotel sales manager in researching competitors
Coordinate with the sales and marketing team to execute events or conferences
Enter, retrieve, or reconcile information from the company's CRM
Gather and assemble sales collateral to send to prospects
Understand customers and build company loyalty
Sending prospects emails and cold calls
Education
ATY.BAF -
Bhavan's College of Commerce
01.2017
H.S.C -
Tolani College Of Commerce
01.2013
S.S.C -
St. Xavier High School
01.2011
Skills
Excellent Communication
Client Relations
Self-motivated
Team Collaboration
Building Rapport
Good Listening Skills
Attention to Details
PR
Client Servicing
Reports
Networking
Business Development
Revenue development
Negotiations
Account Management
Campaign Development
Hobbies and Interests
Gym
MMA
Motorcycle Touring
Timeline
Business Development Manager
Things2do
09.2024 - Current
Sr. Account Manager
Rainmaker Consults
02.2024 - Current
Community Manager
Curly Tales Digital Media
05.2021 - 01.2024
Sales Executive
Anchaviyo Resort
11.2020 - 04.2021
Sales' coordinator cum Executive
Novotel Goa Candolim & Novotel Goa Resort's and Spa
Business Development /Business Development Manager /Category Sales Manager at Fakhruddin General Trading | Dubai, UAEBusiness Development /Business Development Manager /Category Sales Manager at Fakhruddin General Trading | Dubai, UAE