Summary
Overview
Work History
Education
Skills
Timeline
Generic
MANISHA RAJ CHAUDHARY

MANISHA RAJ CHAUDHARY

NEW DELHI

Summary

I AM Talented Travel Sales Consultant experienced in planning and booking travel arrangements for businesses and individuals. Seasoned travel and tourism professional with 4 years of experience assisting customers ranging from families to top corporate executives and VIPs, satisfying domestic and international travel needs. Adept in creation of customized, complex itineraries in alignment with budgets and preferences. Insightful and dedicated Travel Agent with exceptional customer service, time management and problem-solving abilities. Multilingual and extensively traveled with a focus on building long-lasting relationships to drive sales. Performance-focused professional with an articulate and collaborative nature. Seeking a new role in a dynamic agency environment with room for growth and career advancement. People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions. Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.

Overview

6
6
years of professional experience

Work History

CRUISE TEAM LEADER

CHEAP FLIGHT FARES
NEW DELHI
12.2024 - 06.2025
  • Lead and supervise onboard staff to ensure top-tier guest service.
  • Organize and oversee daily activities, events, and entertainment programs.
  • Handle guest inquiries and resolve complaints professionally.
  • Ensure team compliance with safety protocols and maritime regulations.
  • Coordinate with various departments to deliver seamless operations.
  • Train and support team members, promoting a positive work environment.
  • Report to management on performance, issues, and improvements.

ASST.CRUISE TEAM LEADER

CHEAP FLIGHT FARES
NEW DELHI
06.2024 - 06.2025

ASST.CRUISE TEAM LEADER

CHEAP FLIGHT FARES
NEW DELHI
06.2024 - 12.2024
  • Company Overview: (Cruise sales Operation)
  • (Cruise sales Operation)

SR CRUISE SALES CONSULTANT

JAZZ TRAVELS
NEW DELHI
01.2024 - 06.2024

SR TRAVEL SALES CONSULTANT

FARE DADDY
NEW DELHI
01.2023 - 01.2024

SR TRAVEL SALES CONSULTANT

BANSAL TRAVELS
NEW DELHI
10.2020 - 12.2022

SR.TRAVEL SALES CONSULTANT

PCM TRAVELS
NEW DELHI
01.2019 - 09.2020
  • Greeted customers and provided assistance with their travel needs.
  • Assisted customers in booking airline tickets, rental cars, and hotel reservations.
  • Created customer profiles using the agency's computer system to store customer information.
  • Provided detailed information on available packages, discounts, and special offers.
  • Maintained up-to-date knowledge of travel industry trends and regulations.
  • Reviewed client feedback forms to ensure satisfaction with services provided.
  • Followed up with clients post-travel to ensure satisfaction with services rendered.
  • Helped clients purchase flight tickets, arrange car rentals and locate other forms of transportation.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Built and maintained productive relationships with employees.
  • Resolved customer inquiries promptly and courteously via telephone or email.

Education

Master of Arts - POLITICAL SCIENCE

IGNOU
NEW DELHI, INDIA
07.2017

B.ED - Education

IP UNIVERSITY,DIRD COLLGE
NEW DELHI, INDIA
07.2015

Bachelor of Arts - Political Science

Satyawati College
NEW DELHI, INDIA
06.2014

LANGUAGE DIPLOMA - GERMAN

MAX MUELLER BHAVAN
NEW DELHI, INDIA
06.2014

High School Diploma -

MANAV STHALI SCHOOL
NEW DELHI, INDIA
06.2011

Skills

  • Travel Planning
  • Relationship Building
  • Travel Itineraries
  • Detail-Oriented
  • Foreign Country Regulations
  • Reservations Booking
  • Active Listening
  • Customer Service
  • Payment Processing
  • Customer Inquiry and Response
  • Relationship Management
  • Travel Arrangements
  • Cancellation Policies

Timeline

CRUISE TEAM LEADER

CHEAP FLIGHT FARES
12.2024 - 06.2025

ASST.CRUISE TEAM LEADER

CHEAP FLIGHT FARES
06.2024 - 06.2025

ASST.CRUISE TEAM LEADER

CHEAP FLIGHT FARES
06.2024 - 12.2024

SR CRUISE SALES CONSULTANT

JAZZ TRAVELS
01.2024 - 06.2024

SR TRAVEL SALES CONSULTANT

FARE DADDY
01.2023 - 01.2024

SR TRAVEL SALES CONSULTANT

BANSAL TRAVELS
10.2020 - 12.2022

SR.TRAVEL SALES CONSULTANT

PCM TRAVELS
01.2019 - 09.2020

Master of Arts - POLITICAL SCIENCE

IGNOU

B.ED - Education

IP UNIVERSITY,DIRD COLLGE

Bachelor of Arts - Political Science

Satyawati College

LANGUAGE DIPLOMA - GERMAN

MAX MUELLER BHAVAN

High School Diploma -

MANAV STHALI SCHOOL
MANISHA RAJ CHAUDHARY