RISHI VANDANA
Sales Manager
New Delhi
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Guest Relations Executive
ITC SHERATON RAJPUTANA
JAIPUR
11.2007 - 11.2008
- Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
- Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.
Assistant Manager
Country Inn & Suites
04.2010 - 03.2013
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit report to assess company efficiency.
Assistant Manager- Meetings & Events
Radisson Blu
Ghaziabad
03.2013 - 08.2013
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Compiled financial data to comply with budget.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
PGDM - Marketing & Retail
ACCMAN Institute (AICTE)
Greater Noida 06.2008 - 03.2010
B.com -
Delhi University
03.2005 - 03.2008
HSC -
Board of Secondary Education
04.2004 - 03.2005
SSC -
Central Board of Secondary Education
04.2002 - 03.2003
Diploma - Global Aviation and Hospitality Management
AIR HOSTESS ACADEMY (AHA)
New Delhi 04.2005 - 06.2007
Skills
Building guest relationships
undefinedCertification
Diploma in Teaching IELTS
Timeline
Diploma in Teaching IELTS
05-2022
Assistant Manager- Meetings & Events
Radisson Blu
03.2013 - 08.2013
Assistant Manager
Country Inn & Suites
04.2010 - 03.2013
PGDM - Marketing & Retail
ACCMAN Institute (AICTE)
06.2008 - 03.2010
Guest Relations Executive
ITC SHERATON RAJPUTANA
11.2007 - 11.2008
Diploma - Global Aviation and Hospitality Management
AIR HOSTESS ACADEMY (AHA)
04.2005 - 06.2007
B.com -
Delhi University
03.2005 - 03.2008
HSC -
Board of Secondary Education
04.2004 - 03.2005
SSC -
Central Board of Secondary Education
04.2002 - 03.2003
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