RISHI VANDANA
Sales Manager
New Delhi
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Guest Relations Executive
ITC SHERATON RAJPUTANA
JAIPUR
2007.11 - 2008.11
- Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
- Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.
Assistant Manager
Country Inn & Suites
2010.04 - 2013.03
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit report to assess company efficiency.
Assistant Manager- Meetings & Events
Radisson Blu
Ghaziabad
2013.03 - 2013.08
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Compiled financial data to comply with budget.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
PGDM - Marketing & Retail
ACCMAN Institute (AICTE)
Greater Noida 2008.06 - 2010.03
B.com -
Delhi University
2005.03 - 2008.03
HSC -
Board of Secondary Education
2004.04 - 2005.03
SSC -
Central Board of Secondary Education
2002.04 - 2003.03
Diploma - Global Aviation and Hospitality Management
AIR HOSTESS ACADEMY (AHA)
New Delhi 2005.04 - 2007.06
Skills
Building guest relationships
undefinedCertification
Diploma in Teaching IELTS
Timeline
Diploma in Teaching IELTS
2022-05
Assistant Manager- Meetings & Events
Radisson Blu
2013.03 - 2013.08
Assistant Manager
Country Inn & Suites
2010.04 - 2013.03
PGDM - Marketing & Retail
ACCMAN Institute (AICTE)
2008.06 - 2010.03
Guest Relations Executive
ITC SHERATON RAJPUTANA
2007.11 - 2008.11
Diploma - Global Aviation and Hospitality Management
AIR HOSTESS ACADEMY (AHA)
2005.04 - 2007.06
B.com -
Delhi University
2005.03 - 2008.03
HSC -
Board of Secondary Education
2004.04 - 2005.03
SSC -
Central Board of Secondary Education
2002.04 - 2003.03
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