RISHI BAHADUR POON

KOLKATA,INDIA

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Overview

years of professional experience

Work History

Waiter

SAHARA RESTAURANT

Kharagpur, West Bengal

03.2019 - 09.2021

Managed table settings for optimal dining experience.
Relayed feedback from customers to management for continuous improvement.
Helped reduce waiting times by swiftly clearing tables after use.
Liaised with kitchen staff for prompt order delivery to customers.
Remained calm under pressure, ensuring better performance during peak hours.
Maintained knowledge of menu items, leading to accurate order taking.
Worked collaboratively with kitchen staff for efficient service delivery.

Education

Secondary school - Science

National Institute of Open Schooling

Noida, Uttar Pradesh

04.2010 - 06.2010

Skills

Special dietary requirements understanding
Service mindedness
Serving techniques
Friendly disposition
Handling difficult customers
Meal recommendation

Patient and calm nature
Customer Service
Product knowledge
Table clearing
Order processing
Menu knowledge

Timeline