Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Rishibha Sahi

Gurugram

Summary

Results-driven Operations Executive focused on enhancing customer relationships and driving sales performance. Expertise in profit and loss management, asset management, and strategic sales marketing. Proven track record of achieving revenue growth and optimizing operational efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Partner Channel Management

Majorel India
GURGAON
04.2023 - 02.2025
  • Building and maintaining strong, productive relationships with partners
  • Acting as the main point of contact for partners.
  • Ensuring regular communication and feedback channels with partners.
  • Keeping partners updated on new products, service
  • Addressing and resolving any conflicts or issues that arise with partners

Operations Executive

LocoNav Fleet Management Solutions
Gurgram
04.2021 - 02.2023
  • Efficiently and effectively identified and solved all problems that impacted direction of business
  • Developing and sustaining solid relationships with key clients that bring
    in the most income for the company.
  • Addressing and resolving key clients' complaints.
  • Handling of field engineers for the installations and repair schedules.
  • Acting as the main point of contact between key clients and internal
    teams.
  • Developing a thorough understanding of key clients' needs and
    requirements and preparing customized solutions.
  • Resolve customers' complaints in an effective and respectful way.
  • Gather, report, and communicate customers' feedback on service.
    technology, and product delivery.

Educational Counselor

Meritnation ( Aakash Edutech Unit )
Delhi
01.2020 - 01.2021
  • Consulted families and staff to strategize on enhancing student social and academic performance.
  • Cultivated strong relationships with students, parents, and teachers to foster a supportive environment.
  • Analyzed customer feedback to identify key improvement areas for products and services.
  • Maintained precise records of client interactions and sales activities in CRM systems.
  • Generated tailored quotes for customers based on needs and budget constraints.

Assistant Manager

Franchise India Holdings Limited
Delhi
01.2019 - 06.2019
  • Assist client with Market related issues such as advertising
    Promotional functions, market surveys and other related issues.
  • Providing Knowledge to customer regarding the various
    products that the company dealing with.
  • Learning- B2B Sales. Sales Pitch . Meeting Experience with
    clients.

INTERN

SRI RAM FIBRES LTD.
Gurugram
04.2018 - 06.2018
  • Calculated and analvsed GST usina oracle Software
  • Evaluated Financial Impact of GST on SRF
  • Learning-Excel, Power Point, Oracle Software.

Administrative Manager

Flourish Global School
Bikaner
01.2015 - 01.2017
  • Updated reports, managed accounts and generated reports for Flourish Global school.

Education

MBA - Finance And Operations

Fortune Institute of Management
Delhi
04-2019

B.Com -

MGSU
Bikaner
2015

Skills

  • Pipeline growth and account management
  • Lead conversion strategies
  • Organizational skills
  • CRM expertise (Zoho)
  • Partner relationship management
  • Microsoft Teams proficiency

Certification

Volunteered at Age well Foundation

Study of quality of life of destitute elderly in Delhi Region.

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Partner Channel Management

Majorel India
04.2023 - 02.2025

Operations Executive

LocoNav Fleet Management Solutions
04.2021 - 02.2023

Educational Counselor

Meritnation ( Aakash Edutech Unit )
01.2020 - 01.2021

Assistant Manager

Franchise India Holdings Limited
01.2019 - 06.2019

INTERN

SRI RAM FIBRES LTD.
04.2018 - 06.2018

Administrative Manager

Flourish Global School
01.2015 - 01.2017

MBA - Finance And Operations

Fortune Institute of Management

B.Com -

MGSU

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Rishibha Sahi