Hi, I’m
Rishika Agarwal
Tax Professional
Hyderabad
Summary
Dynamic Senior Tax Associate with expertise in property tax compliance at Ryan India Tax Services. Proven track record in implementing quality control measures, enhancing process efficiency, and training new hires. Strong problem-solving abilities and proficiency in One Source Application drive significant client savings and operational excellence.
Overview
6
years of professional experience
Work History
Ryan India Tax Services Pvt. Ltd
Senior Tax Associate
03.2022 - Current
Job overview
- Domain: Property Tax Compliance - Notice to Feed Process.
- Work Profile - Performed assessment, workpapers, and tax bill retrievals; reconciled, processed, and verified the notice and bills; reviewed and processed the feeds; and handled landlord reimbursements and refunds/returns process.
- Identified the possibilities to save the clients from paying extra taxes by informal appeals.
- Generated weekly reports to ensure smooth process efficiency.
- Trained new hires on the process.
- Collaborated closely with internal teams to measure ongoing process performance, enacting changes based on historical data.
- Implemented robust quality control measures to minimize errors and reduce rework.
- Extended support to various task teams when required.
- Ensured all tasks are completed within the turnaround time and deadline.
- Actively participated in and contributed to the team meetings and discussions.
Cognizant Technology Solutions India Private Ltd.
Senior Process Executive
10.2019 - 02.2022
Job overview
- Domain - Google Assistant Voice and Non-Voice Process.
- Maintained a high quality in callings, with zero errors.
- Maintained a positive work environment by fostering open communication and recognizing team achievements.
- Supervised meetings to maintain interdisciplinary communication of process weaknesses and performance.
- Collaborated with peers to measure ongoing process performance, enacting changes based on historical data.
- Generated monthly metric reports, interpreted results and developed processes and solutions.
- Implemented robust quality control measures to minimize errors, reduce rework, and maintain customer satisfaction levels.
- Trained junior team members on the process.
Education
Bhavan's Vivekananda CollegeHyderabad
MBA from Finance And Marketing
04.2001
St. Joseph's Degree & PG CollegeHyderabad
BBA from Finance And HR
04.2001
Skills
One Source Application
Property Point Application
PTS Tools Application
Microsoft Office
Communication skills
Problem-solving abilities
Accomplishments
- Rewarded trice for top performer, high quality and focus on process excellence in Ryan.
- POC to US Team and Clients directly.
- Handled multiple clients
- Saved clients average of $46K taxes.
- Awarded for winning Badminton Competition in Ryan.
Timeline
Senior Tax Associate
Ryan India Tax Services Pvt. Ltd
03.2022 - Current
Senior Process Executive
Cognizant Technology Solutions India Private Ltd.
10.2019 - 02.2022
Bhavan's Vivekananda College
MBA from Finance And Marketing
04.2001
St. Joseph's Degree & PG College
BBA from Finance And HR
04.2001