Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Languages
Affiliations
Languages
Websites
References
Timeline
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RISHIKA AGRAWAL

Dubai

Summary

Result-driven and highly passionate MBA graduate with extensive experience in Sales and Human Resource Management. Dedicated to inspiring and motivating others, leveraging deep expertise to penetrate new markets and promote product lines. An exceptionally effective mentor, adept at assessing individual and group performance, implementing improvements, setting ambitious goals, and nurturing valuable partnerships. A multifaceted leader with an analytical and meticulous approach, skilled in building and leading high-performing teams.

Overview

6
6
years of professional experience
1
1
Certification

Work History

HR Manager

RDA Bulk Packaging Ltd.
Indore
11.2022 - 10.2024
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Led HR actions on staff management, compensation, hiring, and onboarding.
  • Developed training programs, leadership pipelines, and succession plans.
  • Advised on complex, confidential matters related to performance management and employee relations.
  • Managed a 25-person team, driving consistent sales growth through training and motivation.
  • Planned team-building events for employees.
  • Contributed to HR policy development and maintained stakeholder relationships on employment issues.
  • Analyzed recruitment, turnover, and absenteeism data.
  • Resolved HR issues impacting operations and business strategy.
  • Supported efforts to ensure legal alignment for business expansion.
  • Investigated workplace issues and reported findings to management.

Sales Manager

Whitehat Jr. (Byju's)
Indore
06.2021 - 12.2021
  • Actively listened to clients' challenges, pain points, and requirements to fully understand their needs.
  • Served as a trusted advisor, providing insights, recommendations, and tailored solutions to address clients' unique educational needs.
  • Delivered technical support to customers, answering questions about product features and functionality.
  • Collaborated with senior management to develop long-term strategic goals for company growth.
  • Created and presented monthly sales performance reports to management.
  • Analyzed customer behavior data to identify trends and develop targeted action plans.
  • Conducted sales consultations, educating clients on products and services to drive informed decisions.
  • Established new accounts and nurtured relationships with existing clients, ensuring high levels of satisfaction.
  • Developed projections and timelines aligned with revenue objectives.

Sales/HR Manager

ICICI Prudential Life Insurance
Delhi
06.2018 - 08.2020
  • Led HR actions on position management, compensation, job postings, hiring proposals, and onboarding.
  • Coordinated training programs for new and existing employees.
  • Maintained personnel records, including hiring, benefits, and payroll data.
  • Managed external stakeholder relationships on employment issues.
  • Drafted job descriptions aligned with organizational needs.
  • Used data to improve recruitment, selection, and onboarding processes.
  • Promoted a positive, open work environment.
  • Recruited personnel for enhanced team capability.
  • Prepared reports for management, ensuring compliance.
  • Developed orientation and training programs for new hires.
  • Built strong customer relationships, ensuring satisfaction.
  • Managed customer relations and resolved issues promptly.

Education

PGDM- Human Resoucres Management - Human Resources Management

BIMHRD
Pune
07-2018

Bachelors Of Commerce- Marketing - Marketing

Devi Ahilya University
Indore
04-2015

Skills

  • Growth-Oriented Business Development
  • Empowers high-performing sales teams
  • Coaching and mentoring
  • Verbal and written communication
  • Recruitment and staffing
  • Training programs
  • Succession Planning
  • Organizational Growth Strategy
  • Performance Management
  • Company policies
  • Workforce Resource Management

Certification

  • Digital Marketing- Indo German Tool Room
  • Information Technology- ICAI
  • Strategic Human Resources- LinkedIn Learning

Accomplishments

  • Increase in Month-On-Month Revenue for the company by sales Team
  • Elected as Public Relations Officer in Students' Council at BIMHRD.
  • Promoted to Managerial position within 6 months of probation.
  • Achieved recognition for leading the team of 25 employees pretty well and being the people's person.
  • Two increments within 1.5 years of tenure.

Personal Information

  • Date of Birth: 02/1994
  • Marital Status: Married

Languages

  • English
  • Hindi

Affiliations

- Awarded "Employee of the Month" twice.
- Responsible for overseeing all Human Resources functions and leading business expansion initiatives for RDA Bulk Packaging.
- Strategized market penetration in new countries and trained new hires in these markets.
- Involved in drafting policies for new markets in compliance with local laws.
- Commended by management for saving substantial costs by implementing a more effective and cost-efficient CRM solution.
- Collaborated directly with the Managing Director to develop plans, policies, and strategies that optimize company operations and drive cost savings.

- Can handle multiple roles at a time as per the need of the organization.

Languages

Hindi
First Language
English
Proficient (C2)
C2

References

References available upon request.

Timeline

HR Manager

RDA Bulk Packaging Ltd.
11.2022 - 10.2024

Sales Manager

Whitehat Jr. (Byju's)
06.2021 - 12.2021

Sales/HR Manager

ICICI Prudential Life Insurance
06.2018 - 08.2020

PGDM- Human Resoucres Management - Human Resources Management

BIMHRD

Bachelors Of Commerce- Marketing - Marketing

Devi Ahilya University
RISHIKA AGRAWAL