Summary
Overview
Work History
Education
Skills
Extra-curricular Activities
Declaration
Internship Experience
Timeline
Generic
Rishikesh Kumar

Rishikesh Kumar

Operation Manager
Gurugram

Summary

Versatile Operations Manager with hands-on experience across hospitality (Barbeque Nation) and now healthcare as a Clinic Operations Manager. I thrive on building efficient teams, streamlining operations, and driving customer satisfaction across every touchpoint. Passionate about creating impact through people, process, and performance.

Overview

3
3
years of professional experience

Work History

Operations Manager

Vetic
04.2025 - Current
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.

Restaurant Service Manager

Barbeque Nation
01.2025 - 04.2025
  • Food and Beverage Service
  • Outlet: Ambiance Mall, Gurugram
  • Handling a 120-cover Restaurant with a team of 15 members.

Restaurant Service Manager

Barbeque Nation
03.2024 - 12.2024
  • Food and Beverage Service
  • Outlet: Grand Mall, Sikanderpur
  • Handling a 150-cover Restaurant with a team of 17 members.

Management Trainee

Barbeque Nation
07.2023 - 03.2024
  • Food and Beverage Service
  • Outlet: Unity Mall, Janakpuri, Delhi
  • Been a part of Barbeque Nation Management Trainee and has experience of working in Barbeque Nation Unity Mall, Janakpuri, Delhi as a part of F&B Service Team.

Education

B.Sc. - Hotel and Hospitality Administration

Institute of Hotel Management
Kolkata
04.2001 -

12th - undefined

A.N.S College
Barh
01.2020

10th - undefined

Jai Hind Public School
Gaya
01.2018

Skills

Business Skills: Kpi tracking, Revnue Forecasting, P&l understanding

Communication in English, Hindi and Gradually Bengali

Interpersonal Skills

Inventory & Wastage control

Process improvement

Vendor coordination

Sound knowledge of Academic Skills

Extra-curricular Activities

Awarded 1st rank in the 400m race in Jai Hind Public School Athlete Meet 2016-17 Awarded 1st rank in the 400m race in District Athlete Meet Gaya 2017-18 Former MESS COMMITTEE In-charge of IHM KOLKATA. Awarded 1st rank in the 400m race in Jai Hind Public School Athlete Meet 2016-17 Awarded 1st rank in the 400m race in District Athlete Meet Gaya 2017-18 Former MESS COMMITTEE In-charge of IHM KOLKATA.

Declaration

I hereby declare that above particulars of facts information stated are true, correct and complete to the best of my belief and knowledge. Rishikesh Kumar.

Internship Experience

Intern, Hyatt Regency, Kolkata January 2022 - April 2022

Timeline

Operations Manager

Vetic
04.2025 - Current

Restaurant Service Manager

Barbeque Nation
01.2025 - 04.2025

Restaurant Service Manager

Barbeque Nation
03.2024 - 12.2024

Management Trainee

Barbeque Nation
07.2023 - 03.2024

B.Sc. - Hotel and Hospitality Administration

Institute of Hotel Management
04.2001 -

12th - undefined

A.N.S College

10th - undefined

Jai Hind Public School
Rishikesh KumarOperation Manager