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Talented Accounts Receivable Specialist with several years' experience in financial services, collections and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.

Enthusiastic Senior Customer Service Representative with more than 20 years of customer service and order management experience adds value to business by providing outstanding customer service, engaging customers and building relationships. Exhibits strong command of company's policies and remains well-trained in product knowledge to offer quick and accurate assistance to customers. Operates at high level to consistently meet or exceed business quality and productivity standards.

Seeking a position within your organization where I can grow professionally by contributing my skills and knowledge towards your company.
Experienced with delivering exceptional customer service by addressing and resolving high-level client concerns. Utilizes conflict resolution and effective communication to enhance customer satisfaction. Knowledge of team management and process optimization for improved service delivery.

Senior Customer Service Specialist at MetLife with extensive experience in claims processing and customer relations. Skilled in implementing process improvements and mentoring teams to elevate service quality. Acknowledged for strong problem-solving abilities and dedication to exceptional customer experiences. Committed to fostering collaboration and achieving operational excellence.

Rishikesh Shakapure

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Tech Specialist

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Graduation - TYBCOM

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Sr. Specialist

Tech Specialist

Senior Advisor

Graduation - TYBCOM

Advisor

Schooling - SSC

No Degree - HSC

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