Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rishikesh Singh

Greater Noida

Summary

Assistant Engineer with expertise in network security and hardware troubleshooting. Demonstrated ability to diagnose and resolve technical issues, leading to improved operational efficiency and user support. Focused on delivering effective solutions that enhance IT security.

Overview

3
3
years of professional experience

Work History

Assistant Engineer

PADGET ELECTRONICS PVT. LTD
Noida
02.2025 - Current
  • Configured and managed firewall rules to enhance network security.
  • Monitored network traffic for threats and vulnerabilities.
  • Collaborated with IT teams to implement effective network security solutions.
  • Provided technical support for firewall-related issues to team members.
  • Ensured thorough documentation of changes in collaboration with IT teams.
  • Maintained desktop systems across multiple departments for optimal performance.
  • Delivered technical support to end-users for software and hardware issues.

Senior Technician

KHY ELECTRONICS INDIA PVT. LTD
Noida
01.2023 - 02.2025
  • Diagnosed hardware and software issues for user workstations to enhance operational efficiency.
  • Installed and configured desktop applications and operating systems to optimize user functionality.
  • Provided technical support through phone and in-person interactions.
  • Trained new staff on desktop support processes and tools.
  • Configured user accounts, permissions, and passwords in accordance with company policies.
  • Monitored system performance and executed preventive maintenance tasks regularly.
  • Resolved printer, scanner, and peripheral device issues, ensuring smooth operations.
  • Updated software versions with patches to close security vulnerabilities.

Education

Bachelor of Computer Applications -

BBD University
Lucknow
05-2020

Intermediate -

Central Academy
Gorakhpur
05-2017

High School -

Central Academy
Gorakhpur
05-2014

Skills

  • Network security and firewall configuration
  • System documentation and technical support
  • Hardware and software installation
  • Problem solving
  • Time management
  • User support
  • System maintenance
  • Remote assistance and diagnostics
  • Printer and peripheral support
  • IT security protocols and management
  • Patch management
  • Local area networking
  • Ticketing system proficiency
  • Virus and malware removal
  • Advanced troubleshooting and performance enhancement
  • Operating system expertise (Mac OS, Windows)
  • Network and server management

Languages

English
Beginner
A1
Hindi
Elementary (A2)
A2

Timeline

Assistant Engineer

PADGET ELECTRONICS PVT. LTD
02.2025 - Current

Senior Technician

KHY ELECTRONICS INDIA PVT. LTD
01.2023 - 02.2025

Bachelor of Computer Applications -

BBD University

Intermediate -

Central Academy

High School -

Central Academy
Rishikesh Singh