Open To Work
Hi, I’m
RISHIKESH KUMAR JHA
NEW DELHI
Work Preference
Summary
Talented Accounts Receivable Specialist with several years' experience in financial services, collections and customer care management across marble industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.
Overview
11
years of professional experience
Work History
STONEX INDIA PVT LTDNEW DELHI
Payment Executive
04.2021 - Current
Job overview
- Negotiated overdue payments with delinquent customers while ensuring compliance with legal requirements pertaining to debt recovery actions.
- Resolved customer payment issues in a timely manner by providing prompt customer service.
- Provided training and guidance to new employees regarding payment processes, systems, and policies.
- Performed data entry tasks for updating customer information into the system including contact details and payment preferences.
- Monitored the daily cash flow of the company and ensured timely collection of payments from customers.
- Managed and processed customer payments accurately and efficiently.
- Developed strategies for improving collections process efficiency through automation and use of technology solutions where applicable.
- Collaborated with internal departments, such as accounting, sales, and marketing. To ensure accurate recording of payments received from customers.
- Maintained up-to-date records of all payment transactions.
GLOBAL IMPEXNEW DELHI
Accounts Officer
07.2013 - 01.2021
Job overview
- Organized filing system for account documents such as invoices, receipts.
- Performed bank reconciliations on a regular basis.
- Managed accounts receivable functions including billing, collections, customer inquiries.
- Assisted in preparation of monthly financial reports for management review.
- Maintained accurate records of financial transactions.
- Posted financial data in Excel spreadsheets and managed inventory.
- Maintained accurate accounts for cash, fixed assets and other transactions.
Education
S S C I TREWA. MADHYA PRADESH
B.C.A. from Accounting And Business Management
06-2011
SARASWATI HIGHER DEC. SCHOOLREWA, MADHYA PRADESH
12th
03-2006
SARASWATI HIGHER SEC. SCHOOLREWA, MADHYA PRADESH
10th
03-2004
Skills
- Effective communication abilities
- Negotiation and Persuasion
- Payment processing expertise
- Strong analytical skills
- Cash Management
- Financial Statements
- General Ledger
- Expense Tracking
- Payment handling
- Accounting Software
- Excel spreadsheets
- Customer service and assistance
- Microsoft Office
- Data entry skills
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Payment Executive
STONEX INDIA PVT LTD
04.2021 - Current
Accounts Officer
GLOBAL IMPEX
07.2013 - 01.2021
S S C I T
B.C.A. from Accounting And Business Management
SARASWATI HIGHER DEC. SCHOOL
12th
SARASWATI HIGHER SEC. SCHOOL
10th