Summary
Overview
Work History
Education
Skills
Accomplishments
Travelling, Cooking and playing with new tech
Travelling, Cooking and playing table tennis
Timeline
Generic

Rishiraj Dutta

Pune

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Account Manager - B2B Business Development

Builder.ai
08.2023 - Current
  • Manage entire sales cycle from first contact to established customer sale and maintained solid customer base Lead all negotiations, budget discussions, RFP/RFI fulfillments, etc.
  • Increased client satisfaction by addressing concerns and providing customized solutions for their business needs also retained 2 Big customers.
  • Secured new business opportunities through networking and relationship-building activities.
  • Monitored performance metrics closely to identify areas for improvement in account management processes.
  • Managed accounts to retain existing relationships and grow share of business.

Senior Account Manager

Yellow.ai
06.2022 - 12.2022


  • Pursued long-term account strategy that maximized profits and assisted in cultivating and nurturing long-term relationships with the appropriate decision makers.
  • Successfully devised and initiated strategies for the effective up-sell and cross-sell to existing clients.
  • Managed 15 accounts and increased the ROI of client accounts by 43%, resulting in incremental upsell opportunities.
  • Exceeded client expectations, leading to all 15 client accounts renewing their annual contracts.
  • Record and maintain sales prospect and sales data within customer relationship management system – Salesforce.
  • Successfully devised and initiated strategies for the effective up-sell and cross-sell to existing clients.

Account Manager

Simplifai
01.2021 - 05.2022
  • Responsible for driving new business growth across the BFSI, Fintech and NBFC accounts
  • Establish and maintain a high level of customer satisfaction
  • Communicate to and work with the other departments as necessary to resolve unique customer issues/concerns
  • Helping in client retention and upselling in the same account
  • Opened new vertical for the company “Supply chain and logistics” with selling a new product line
  • Actively pursue new business through Inbound, Campaign, researching leads, and visiting trade shows
  • Strategized with multiple C-level executives including Finance, Accounting, Sales, IT, and coached, mentored, and collaborated with Business Development Representatives and Sales

Business Development Manager

Clarion Technologies
08.2019 - 12.2020
  • Responsible for driving new business growth across the SDLC, Web & Mobile, Testing, Automation, devOps and develop existing ones
  • Proposed marketing strategy ideas to optimize targeting of customers
  • Motivate team members to exceptional performance where had 3 reporting to me
  • Forecast future trends and orient strategies to capture maximum benefits
  • Develop client proposals and present at stakeholder meetings.

Business Development Manager

Calsoft Inc
08.2017 - 10.2019
  • Establish Calsoft positioning as premier provider of Storage, Networking & Virtualization product development solutions Company
  • Developing, managing, and targeting new business prospects – supported by my team and numerous marketing and brand awareness led initiatives
  • Internal coordination with the pre-sales and the engineering team to get proposals, SOW, and other technical decks ready
  • Prepared activity reports and distributed marketing materials using social media.

Account Manager

SpidronTech
04.2015 - 07.2017
  • Was accountable for customer contact, relationship development, handling multiple markets with revenue expansion and strategy formulation for various survey projects in the European, Africa and
  • US market
  • Leading the US sales for Quality Assurance, CI/CD and Internet of things, DevOps, Machine
  • Learning, Integrations
  • Targeting only to the enterprise accounts and focusing on generating key opportunities and revenue generation, end to end sales, negotiations, cross selling and up selling at the same time
  • Responded to RFPs/ RFQs on the commercials and understanding the requirement and closing the deal.

Key Account Manager

Softcell Technologies
02.2014 - 03.2015
  • Working closely with Symantec, Red Hat, Adobe and Mcaffe team and selling their products
  • Experience with Events Management (Conferences, Workshops, events etc) and organizing booths and arranging meetings
  • Experience in managing business relationships in large accounts/ strategic accounts
  • Goal oriented, results driven proven performer
  • Responded to RFPs/ RFQs on the commercials
  • Hands of experience with selling, cross & up different software, and hardware products.

Neeyamo Enterprise Solution, BDE
08.2012 - 12.2013
  • Key responsibilities
  • Scheduled and arranged for new client appointments and calls, did complete research & analysedthe targeted companies in the space of HRO
  • Developing and implementing B2B sales strategy, market mapping and analytics of the US market,direct customer engagement, Lead Generation, Cold Calling etc
  • Worked on different software solutions to capture HRO market, in the fields of backgroundverification.

Education

PGDM - Sales & Marketing

Indira School of Business Studies

Bachelor’s Foreign Trade -

Brihan Maharashtrian College of Commerce, Secondary Education

Desouza’s School
2007

Indian Certificate of Secondary Education -

Zinc’s Smeltor Educational Institute
2004

Skills

  • Strategic Account Development
  • Time management
  • Contract negotiation
  • Software Feature Demonstrations
  • Decision making
  • Team collaboration
  • Account management
  • Relationship building

Accomplishments

  • Successfully completed 250-hour comprehensive performance-based Leadership
  • Developmentprogram by Stratecent Consulting and have acquired the followingskills
  • Negotiation Skills
  • SPIN Selling
  • Problem Solving, strategy & Team handling
  • IMPARTA
  • Successfully completed an Intensive Programmed on Business Etiquette and
  • Grooming by Mr.Minocher Patel, Founder Director, Ecole Solitaire

Travelling, Cooking and playing with new tech

  • Travelling helps me connect with new people, which helps to improve my interpersonal skills. Based on the geography we meet people from various races, regions. It helps to understand their background and connect with them. This acquired skill helps when we work with a distributed global team.
  • Cooking Indian home food that make me relax.

Travelling, Cooking and playing table tennis

  • Travelling helps me connect with new people, which helps to improve my interpersonal skills. Based on the geography we meet people from various races, regions. It helps to understand their background and connect with them. This acquired skill helps when we work with a distributed global team.
  • Cooking Indian home food that make me relax.
  • Playing keeps me enthusiastic and give me more energy.

Timeline

Account Manager - B2B Business Development

Builder.ai
08.2023 - Current

Senior Account Manager

Yellow.ai
06.2022 - 12.2022

Account Manager

Simplifai
01.2021 - 05.2022

Business Development Manager

Clarion Technologies
08.2019 - 12.2020

Business Development Manager

Calsoft Inc
08.2017 - 10.2019

Account Manager

SpidronTech
04.2015 - 07.2017

Key Account Manager

Softcell Technologies
02.2014 - 03.2015

Neeyamo Enterprise Solution, BDE
08.2012 - 12.2013

PGDM - Sales & Marketing

Indira School of Business Studies

Bachelor’s Foreign Trade -

Brihan Maharashtrian College of Commerce, Secondary Education

Desouza’s School

Indian Certificate of Secondary Education -

Zinc’s Smeltor Educational Institute

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Rishiraj Dutta