Rishiraj Khandelwal
Engineering Manager
Bengaluru,Karnataka
Summary
Innovative technology professional with 14+ years of diverse IT experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Engineering Manager
Virtusa
Bengaluru
05.2018 - Current
- Improved engineering processes by streamlining workflows and implementing efficient project management techniques.
- Enhanced overall team productivity with continuous training and mentoring of junior engineers.
- Identified areas of improvement in existing systems, providing recommendations that resulted in significant cost savings over time.
- Implemented quality control measures to reduce errors, resulting in increased customer satisfaction and repeat business.
- Managed risk assessments during project planning phases, proactively mitigating potential issues before they arose during execution stages.
- Streamlined communication between departments by establishing regular meetings, improving collaboration on complex projects.
- Led cross-functional teams for successful product development, ensuring timely delivery and adherence to specifications.
- Tracked KPIs and created continuous improvement plans.
- Managed escalation procedures to ensure high-priority issues were addressed promptly and effectively.
- Streamlined support processes for improved efficiency and faster response times.
IT Test Environment Manager
Trianz Holdings
Dubai, UAE
03.2017 - 02.2018
- Worked for client “Du Telecom” in Dubai and efficiently build and maintain Siebel environment for dev, CIT and SIT environment
- Contributed in Siebel component and E2E testing, as well as troubleshoot technical issues by analyzing Siebel, Tibco, and web logic application logs
- Perform Release management
- Collaborated with project developers, quality assurance team members and business analysts.
- Coordinated scheduled releases and updates.
Sr. Technical Infrastructure Engineer
Tech Mahindra Pvt. LTD
Berne, Switzerland
11.2012 - 02.2017
- Part of Technical Infrastructure (TIF) team in Swisscom (Schweiz) AG
- Performed Siebel & Tibco Deployments
- Provided Technical support/Troubleshooting Environmental issues during End To End Testing
- Was part of Data Masking project as Environment Manager (30+ Applications were in scope)
- Managed Firewall & Certificate for Tibco/Siebel/BSCS applications
- Performed a keen role in building new End to End Test environments Project
Software Engineer
Tech Mahindra Pvt. LTD
05.2010 - 11.2012
- Served as part of Siebel administration and repository management (SARM) team
- Helped in SARM tasks across various environments such as development, Component testing, integration, and end-to-end test environments
- Performed Siebel Deployment manually on CST, SIT and E2E environments
- Supported Siebel deployments on production during the Go-Live
- Arranged checklist, release notes, post deployment checklist, and deployment planner
- Proactively arranged auto-health check shell scripts for Siebel and DB server
Education
Bachelor of Engineering - Information Technology
RGPV University
Bhopal, Madhya Pradesh 08.2005 - 05.2009
Skills
DevOps
Code and Data Release Management
Generative AI LLMs
Service-Now Ticket Management
Problem-solving abilities
Operations Management
Cost Reduction
Change Management
Reporting and documenting
Post incident reviews
SLA management
Technology monitoring tools
Programming Languages
Troubleshooting and diagnosis
Service design
Training and mentoring
Stakeholder Management
Tools and technologies
Python, Shell Scripting, YAML, GROOVY, Generative AI LLMs, MS Power Apps, Grafana, Prometheus, AppDynamics, Kibana, Service-Now, Postman, Visual Studio Code, SQL Developer, SOAP UI, Oracle 11g/12c, MS SQL, IIS, Apache, Nginx, Jenkins, Maven, Ansible, SVN, Docker
Projects
- Virgin Money UK - Run Lead
- Colt Technologies UK - Test and Release Manager
- Du Telecom - IT Test Environment Manager
- Swisscom -IT Test Environment Engineer
- Lattlecom - Siebel & Oracle Adminsitrator
Timeline
Engineering Manager
Virtusa
05.2018 - Current
IT Test Environment Manager
Trianz Holdings
03.2017 - 02.2018
Sr. Technical Infrastructure Engineer
Tech Mahindra Pvt. LTD
11.2012 - 02.2017
Software Engineer
Tech Mahindra Pvt. LTD
05.2010 - 11.2012
Bachelor of Engineering - Information Technology
RGPV University
08.2005 - 05.2009