Rishit Singhal
New Delhi
Summary
Eager to learn new skills and face new challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Human Resources Administrator
Wipro
09.2023 - 03.2024
- Answered employee inquiries regarding health benefits and 401k options
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies
- Updated HR database with new employee information, changes in benefits, and other details
- Addressed employee conflicts with appropriate urgency, following all corporate procedures
- Administered employee benefits programs and assisted with open enrollment
- Answered constant flow of customer calls with minimal wait times
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Dispatcher
Scratchline Logistics LLC
03.2021 - 08.2021
- Closely monitored dispatch board to triaged prioritize over 30 daily calls
- Directed dispatching, routing, and tracking of 14 fleet vehicles
- Generated reports to track deliveries and maintain proper records and documentation
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect
- Maintained updated and detailed records of calls in physical and electronic database
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards
- Minimized cost of operations by optimizing routes for drivers to align with budget.
Education
BBA -
Vivekananda Institute Of Professional Studies- TC
01.2022 -
Certificate of Higher Education: commerce - undefined
K.R.Mangalam World School
01.2019 -
Skills
Communication skills
Customer interaction
Decision-Making
Capabilities
Logical Reasoning
Timeline
Human Resources Administrator
Wipro
09.2023 - 03.2024
BBA -
Vivekananda Institute Of Professional Studies- TC
01.2022 -
Dispatcher
Scratchline Logistics LLC
03.2021 - 08.2021
Certificate of Higher Education: commerce - undefined
K.R.Mangalam World School
01.2019 -