Eager to learn new skills and face new challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Human Resources Administrator
Wipro
09.2023 - 03.2024
Answered employee inquiries regarding health benefits and 401k options
Managed employee data and privacy to keep employee data confidential per organizational privacy policies
Updated HR database with new employee information, changes in benefits, and other details
Addressed employee conflicts with appropriate urgency, following all corporate procedures
Administered employee benefits programs and assisted with open enrollment
Answered constant flow of customer calls with minimal wait times
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Dispatcher
Scratchline Logistics LLC
03.2021 - 08.2021
Closely monitored dispatch board to triaged prioritize over 30 daily calls
Directed dispatching, routing, and tracking of 14 fleet vehicles
Generated reports to track deliveries and maintain proper records and documentation
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect
Maintained updated and detailed records of calls in physical and electronic database
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards
Minimized cost of operations by optimizing routes for drivers to align with budget.
Education
BBA -
Vivekananda Institute Of Professional Studies- TC
01.2022 -
Certificate of Higher Education: commerce - undefined
K.R.Mangalam World School
01.2019 - undefined
Skills
Communication skills
Timeline
Human Resources Administrator
Wipro
09.2023 - 03.2024
BBA -
Vivekananda Institute Of Professional Studies- TC
01.2022 -
Dispatcher
Scratchline Logistics LLC
03.2021 - 08.2021
Certificate of Higher Education: commerce - undefined