Rishitha Kukka
Chennai
Summary
Results-driven professional with a proven track record at Amazon, enhancing catalog quality and reducing operational errors through automation. Skilled in advanced Excel and stakeholder engagement, I excel in process improvement and strategic decision-making, consistently delivering impactful solutions that drive efficiency and optimize performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Catalog Associate
Amazon
Chennai
01.2025 - Current
- - Improved catalog quality and customer experience by identifying and resolving data issues.
- - Collaborated with internal stakeholders to resolve listing errors and optimize product visibility.
- - Enhanced product organization and categorization, improving search relevance.
- - Monitored catalog KPIs to drive strategic decisions on content visibility.
ML-Data Associate
Amazon
Chennai
05.2023 - 01.2025
- - Reduced operational errors by 25% through implementation of automation solutions.
- - Enhanced transparency in workflows via JIRA and Confluence tracking systems.
- - Led process improvements increasing team efficiency by 25%.
- - Contributed to NLP projects improving language model accuracy and data quality.
Business Operations Executive
Dexian Pvt Ltd
Chennai
01.2023 - 04.2023
- - Improved order accuracy and streamlined documentation workflows.
- - Executed audit-compliant operations to support smooth business processing.
- - Aligned team deliverables with business goals through effective monitoring.
Education
Bachelors Of Engineering - Electrical, Electronics And Communications Engineering
Dhanalakshmi College of Engineering
Chennai07-2022
Skills
- Project tracking and documentation
- Microsoft Office proficiency
- Stakeholder engagement
- Operational efficiency
- Risk management
- Performance analysis
- Strategic decision support
- Excel and Google Sheets
Certification
- Product Management Nanodegree – Jobaaj Online Platform
- Business Analyst Fundamentals – Microsoft
- Foundations of Project Management – Google
- Excel Skills for Business – Coursera
Projects
- Stakeholder requirement gathering initiative: coordinated cross-functional requirement sessions to gather and define project objectives, reduced documentation cycle time by 30%, enhanced technical clarity, and maintained scope alignment through consistent stakeholder engagement
- Process optimization and automation rollout: identified bottlenecks and implemented task automation that reduced manual work by 30%, and developed standardized templates to improve documentation speed and accuracy
- Cross-functional project tracking system setup - built and managed a JIRA-based project tracker, improving visibility across departments - reduced project turnaround delays by 20% through improved accountability
- Customer experience feedback loop design – designed a feedback collection system to evaluate service performance – identified service gaps, and improved satisfaction by 15% through data-driven decisions
Timeline
Catalog Associate
Amazon
01.2025 - Current
ML-Data Associate
Amazon
05.2023 - 01.2025
Business Operations Executive
Dexian Pvt Ltd
01.2023 - 04.2023
Bachelors Of Engineering - Electrical, Electronics And Communications Engineering
Dhanalakshmi College of Engineering
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