Rishu Gera

1) Creating and Managing Code Deployments in all environments.

2) Creating Team City Automation Pipeline for all environments.

3) Managing Slack & Pager Duty Alerts.

4) Automation using Ansible scripts for existing pipeline and OS/DB Activities.

5) Designing and managing Grafana Dashboard for various applications.

• Experience in writing Infrastructure as a code (IaC) in Terraform, Azure resource management, AWS Cloud formation. Created reusable Terraform modules in both Azure and AWS cloud environments.

• Introducing Self Heal automation for complete Postpaid stack using ServiceNow REST APIs, Python, Shell script and Ansible, achieving coverage of Customer care journey & Cloud Operations by 81%.

• Collaborate with peers as a Subject Matter Expert (SME) on Cloud, Datacenter Technologies, Automation, Infrastructure as a Service (IaaS), IaC, SysOps, and DevOps.

• Hands on experience in Architecting & Implementing Azure Service Offering & Azure Virtual Networks (VNets), subnets, Azure network settings, DHCP address blocks, DNS settings, security policies and routing.

• Implemented CI/CD pipeline in both cloud & on-premises with GIT, Sonarqube, Docker and Maven along with Jenkins plugins.

• Experience in installing, configuring & administering Jenkins CI tool on Linux machines & used Jenkins Pipelines to drive all Micro services builds out to the Docker Registry and then deployed to Kubernetes, created Pods and managed using Kubernetes.

• Experienced in Ansible Tower, which provides an easy-to-use dashboard and role-based access control and in developing Ansible playbooks for managing the application/OS configuration files.

• Designed, configured & manages Public/Private Cloud infrastructure utilizing Amazon Web Services(AWS) including EC2, Auto-Scaling in launching EC2, Elastic Load Balancer, Elastic Beanstalk, Cloud Front, Lamda, Lightsail, VPC, S3, Cloud Watch, Cloud formation.

• Created different S3 lifecycle polices to archive the data to Glacier based on Organization policies.

• Configured Identity & Access Management (IAM) roles to securely manage the AWS environment & provisioned the Users & groups in AWS environment according to requirement.

• Experienced in branching, merging, tagging & maintaining the various across the environment using SCM tools like GIT.

• Developed the application using Flask framework which includes Python Code. ·

• Experience in working with tools like Log stash (Kibana), ELK and Confluence etc.

• Troubleshooting & debugging of production issues/outages, driving & implementation of RCA's, provide day to day support to developers/engineers/QA & automate routine task.

• Installation of Docker engine and provisioning Docker Containers.

• Knowledge of Agile workflow methods (including JIRA, BitBucket, Jenkins).

• Daily monitoring of possible telecom frauds occurring due to technical weakness or defects to ensure detection as early as possible.

• Automating manual tasks using Shell Scripting so that efficiency could be brought in current processes.

• Designing Rule-based system to detect any Telecom fraudulent activity.

• Designing and Managing Organization Infra Performance Report on daily basis for External & Internal Management.

• Ensuring Turnaround Time for issues by Business Users are maintained as per agreed contractual SLA.

• Daily interaction with On-Site and External Parties & supporting them in resolving their day to day issues and queries.

• Support in re-engineering of on-going process so that further fraud propagation could be prevented.