Rishwana Parveen M
Chennai
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Well-qualified professional bringing many years of progressive experience in education. Service-oriented and relationship-driven with good administrative and customer service skills. Seek long-term position with room for growth.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Aviation - Co - Ordinator
Jeppiaar University
Chennai
09.2025 - 05.2026
- Executed day-to-day duties with accuracy and efficiency, ensuring smooth operations.
- Facilitated MBA classes focused on shipping and logistics, engaging students in hands-on learning.
- Introduced innovative ideas and solutions that improved team collaboration and effectiveness.
- Maintained updated knowledge through continuing education and advanced training.
- Organized and prioritized tasks to meet service goals and support operational success.
Centre Head & Area Manager
Netcom Computers Pvt Ltd
Chennai
12.2024 - 04.2025
- Hired staff and scheduled daily work for team of 15, centralized and integrated operational activities including accounting, human resources, sales, supply chain, finance, and production.
- Maintained production process efficiency and enabled teams to make informed decisions.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Assisted in day-to-day operations, collaborating effectively with all team members.
- Review reports submitted by staff members to recommend approval or to suggest changes.
- Make presentations to legislative or other government committees regarding policies, programs, or budgets.
Head - Support & Operations
Clocktos Infotech
Chennai
07.2024 - 09.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered creative solutions that consistently exceeded customer satisfaction.
- Recognized and addressed customer needs promptly, enhancing service quality.
- Provided innovative ideas and solutions that improved team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
Executive Assistant ( EA )
Orchids International school
Chennai
04.2022 - 05.2024
- Prepared presentations, reports, and correspondence for executives and senior management.
- Managed inquiries by screening visitors, calls, and emails for executives, ensuring timely response to urgent matters.
- Coordinated and managed office operations, including supplies, equipment, and facilities.
- Organized and maintained executive files, both physical and electronic.
- Prepared and submitted budgets for approval, supporting funding and implementation of key programs.
- Coordinated organization's financial activities to fund operations and enhance investment effectiveness.
- Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.
Administrative Executive
Hindustan Institute of Maritime Training
Chennai
12.2016 - 04.2017
Secondary Teacher
Unity Public school
Chennai
07.2015 - 02.2016
- Developed and implemented differentiated instructional strategies to enhance engagement and support diverse student learning styles.
- Taught core subjects to students in grades 6 to 8, fostering critical thinking and academic growth.
- Assisted as a language teacher, facilitating language acquisition and cultural understanding in classroom settings.
Senior Administrator
Offcentered Infotech
Chennai
06.2010 - 10.2012
- Coordinated organization's financial and budget activities to fund operations and enhance investment outcomes.
- Directed and implemented policies and objectives to ensure operational continuity and optimize investment returns.
- Analyzed operations to evaluate company performance against objectives and identify opportunities for cost reduction and program improvement.
- Review reports submitted by staff members to recommend approval or to suggest changes.
- Direct non-merchandising departments, such as advertising, purchasing, credit, or accounting.
- Administer programs for selection of sites, construction of buildings, or provision of equipment or supplies.
- Organize or approve promotional campaigns.
- Appoint department heads or managers and assign or delegate responsibilities to them.
Academic Course Co Ordinator
Hindustan Institute of Maritime Training
Chennai
03.2009 - 12.2006
- Coordinated HR activities to foster employee engagement and strengthen workplace culture.
- Executed batch scheduling, maintained ERP data, and managed mailing processes to streamline operations.
- Worked with cross-functional teams to achieve goals.
- Achieved cost-savings by developing functional solutions to problems.
- Delivered exceptional customer service through face-to-face and phone interactions, enhancing customer satisfaction.
- Recognized by management for providing exceptional customer service.
HR Course Co Ordinator
Arena Animation
Chennai
07.2003 - 03.2006
- Managed recruitment processes to identify and attract qualified candidates.
- Oversaw staffing initiatives to ensure adequate personnel for operations.
- Developed and conducted training programs to enhance employee skills.
- Coordinated development and implementation of budgetary control and recordkeeping systems to enhance administrative efficiency.
- Administered site selection, building construction, and supply provision programs to support operational needs.
HR Executive
RTLX Groups
Chennai
07.2003 - 03.2006
- Administer programs for selection of sites, construction of buildings, or provision of equipment or supplies.
- Coordinate the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes.
- Analyzed employee data to identify trends and inform decision-making processes.
- Developed and maintained HR reports using various software tools and databases.
- Assisted in the implementation of new HR policies and procedures across departments.
Education
B.Ed - Sociology
KMR College of Education
Tirupati, India07-2025
Master of Business Administration - Human Resources Management
Madurai Kamaraj University
Madurai04-2007
Bachelor of Arts - Sociology
Madurai Kamaraj University
Madurai11-2004
Skills
- Team Management
- Time Management
- Stakeholder Query Management
- Problem Solving
- Leadership Skill
- MS-Office
- ZOHO Inventory
- Eduvate ERP software
- MIS data
- Customer relationship management
- Budget management
- Problem solving
- Data entry
Certification
- Diploma in Computer Application
- MS-Office
- Word Craft
- Career Craft and voice and Accent
- Computerized Financial Accounting
Awards
- Pan India star of Admin award
- Best employer award
- Operational Excellence award
Languages
- Tamil
- English
- Tamil
Timeline
Aviation - Co - Ordinator
Jeppiaar University
09.2025 - 05.2026
Centre Head & Area Manager
Netcom Computers Pvt Ltd
12.2024 - 04.2025
Head - Support & Operations
Clocktos Infotech
07.2024 - 09.2024
Executive Assistant ( EA )
Orchids International school
04.2022 - 05.2024
Administrative Executive
Hindustan Institute of Maritime Training
12.2016 - 04.2017
Secondary Teacher
Unity Public school
07.2015 - 02.2016
Senior Administrator
Offcentered Infotech
06.2010 - 10.2012
Academic Course Co Ordinator
Hindustan Institute of Maritime Training
03.2009 - 12.2006
HR Course Co Ordinator
Arena Animation
07.2003 - 03.2006
HR Executive
RTLX Groups
07.2003 - 03.2006
B.Ed - Sociology
KMR College of Education
Master of Business Administration - Human Resources Management
Madurai Kamaraj University
Bachelor of Arts - Sociology
Madurai Kamaraj University