Risvana Begum S
Chennai
Summary
Experienced Financial Crime Compliance professional with 14 years in KYC, AML, and regulatory compliance. Expertise in Customer Due Diligence, Enhanced Due Diligence, Quality Control, and risk mitigation. Leads teams in managing the KYC lifecycle while ensuring compliance with global AML regulations.
Overview
16
16
years of professional experience
Work History
HRR QC Manager |
Barclays Global Service Centre Private Limited
Chennai
04.2023 - Current
- Lead Quality Control function for KYC operations ensuring compliance with global AML policies and regulatory standards
- Conduct detailed reviews of high-risk KYC files and identify compliance gaps
- Implement QA frameworks, controls, and governance standards
- Managed and mentored QC analysts, enhancing performance and quality standards
- Collaborate with Compliance and Financial Crime teams to resolve complex cases
- Ensure audit readiness and support internal and external audits
- Drive continuous improvement initiatives to enhance operational efficiency
- Reviewed and analyzed quality metrics for continuous improvement initiatives.
- Executed corrective actions to enhance service delivery standards and address identified deficiencies.
- Worked closely with cross-functional teams to identify and address quality issues in processes.
- Prepared MIS reports and dashboards for senior management to inform decision-making
- Coordinated with production team to ensure products meet specifications.
- Ensured that all process changes were documented properly in accordance with company policy.
Team Leader |
Standard Chartered Global Business Services
08.2019 - 03.2023
- Managed end-to-end KYC lifecycle for corporate and institutional clients
- Ensured compliance with AML, CDD, and EDD standards across global markets
- Handled complex cases including PEPs, sanctions, and ownership structures
- Monitored SLA/KPI performance, ensuring timely delivery of services
- Delivered MIS reports and risk insights, enabling informed decision-making for stakeholders
- Led a team of KYC analysts handling onboarding and periodic reviews
- Trained and mentored team members to improve performance and quality
- Led cross-functional teams to enhance service delivery and operational efficiency.
- Developed training programs to improve staff performance and customer service skills.
- Managed project timelines and resources for successful implementation of initiatives.
Senior Executive |
HSBC Data Processing India
03.2015 - 06.2019
- Conducted risk assessments for high-risk clients including PEPs
- Monitored transactions and ensured AML compliance
- Performed Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD)
- Verified KYC documentation and performed periodic reviews
- Conducted sanctions and adverse media screening
- Executed daily operational tasks to maintain compliance and support overall AML strategy.
- Collaborated with diverse team members to resolve product-related issues and achieve service objectives.
- Prioritized and organized tasks to meet service goals and enhance client satisfaction.
Senior Process Executive
Infosys BPO Limited
01.2013 - 12.2015
Customer Service Executive
FirstSource Solutions Limited
01.2012 - 12.2013
Junior Executive
Geojit BNP Paribas Financial Services Limited
01.2010 - 12.2012
Education
M.Sc. - Information Technology
Anna University
B.Sc. - Computer Technology
Anna University
Skills
- KYC Lifecycle Management
- AML Compliance
- CDD / EDD
- Financial crime compliance
- Regulatory compliance
- Risk Assessment & Mitigation
- Sanctions Screening
- PEP & Adverse Media Screening
- Quality control
- Process improvement
- SLA / KPI Management
- MIS Reporting
- Team leadership
- Stakeholder Management
Accomplishments
- Led teams to achieve consistent SLA and KPI targets.
- Improved quality control processes and reduced errors.
- Managed high-risk portfolios, ensuring full compliance.
- Supported audit and regulatory requirements successfully.
Tools And Systems
- World-Check
- LexisNexis
- Moody’s Screening
- MS Office Suite
Affiliations
- Member of the citizenship pillar.
Timeline
HRR QC Manager |
Barclays Global Service Centre Private Limited
04.2023 - Current
Team Leader |
Standard Chartered Global Business Services
08.2019 - 03.2023
Senior Executive |
HSBC Data Processing India
03.2015 - 06.2019
Senior Process Executive
Infosys BPO Limited
01.2013 - 12.2015
Customer Service Executive
FirstSource Solutions Limited
01.2012 - 12.2013
Junior Executive
Geojit BNP Paribas Financial Services Limited
01.2010 - 12.2012
M.Sc. - Information Technology
Anna University
B.Sc. - Computer Technology
Anna University