Summary
Work History
Education
Skills
Languages
Timeline
Generic
NAJIYA KP

NAJIYA KP

KOZHIKODE

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at JANASEVA. Expert in data entry and customer service, I excel in fast-paced environments, ensuring both efficiency and quality. My ability to foster team collaboration and my knack for problem-solving have significantly contributed to achieving project objectives ahead of deadlines.

Work History

OFFICE STAFF

JANASEVA
KOZHIKODE
10.2024 - Current
  • Answered phones and directed customer inquiries to the appropriate staff member.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Receptionist

HELTFORT
KOZHIKODE
08.2024 - 10.2024
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Verified visitors' identification cards before allowing access to the building.

Education

High School Diploma -

CALICUT ORPHANAGE KOLATHARA
KOLATHARA
08-2023

High School Diploma -

JDT ISLAM
V ELLIMADUKUNNU
03-2022

High School Diploma -

HSS NARIKUNNI
NARIKUNNI
03-2020

Skills

  • Data Entry
  • Customer Service
  • Call handling
  • Report Writing
  • Social media knowledge

Languages

Malayalam
First Language
English
Advanced (C1)
C1

Timeline

OFFICE STAFF

JANASEVA
10.2024 - Current

Receptionist

HELTFORT
08.2024 - 10.2024

High School Diploma -

CALICUT ORPHANAGE KOLATHARA

High School Diploma -

JDT ISLAM

High School Diploma -

HSS NARIKUNNI

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NAJIYA KP