WebHR
RITA
HR GENERALIST
DELHI
Summary
Talented HR Manager with 8 years planning and coordinating Human Resources department operations and programs. Versatile professional with background managing areas such as company policy development, benefits, hiring procedures. Proudly maximized employee retention through first-class training and compensation management.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
HR MANAGER
BANSAL HIGH CARBONS PVT LTD
GHAZIABAD UTTART PRASDESH
05.2017 - Current
- Processed employee claims involving performance issues and harassment.
- Motivated employees through special events and incentive programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Supervised and mentored direct reports and developed talented HR teams.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
- Developed focused training programs, leadership pipeline and succession plans.
Asst. HR & Administration
Rubinetterie Treemme India Pvt Ltd
DELHI
12.2014 - 04.2017
- Onboarded new temps by entering employee information into systems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained excellent attendance record, consistently arriving to work on time.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Carried out day-to-day duties accurately and efficiently.
- Developed and maintained courteous and effective working relationships.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Identified issues, analyzed information and provided solutions to problems.
- Used coordination and planning skills to achieve results according to schedule.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Centre Manager
NIIT
NOIDA
05.2012 - 11.2014
- Collaborated with team members to achieve target results.
- Worked with customers to understand needs and provide excellent service.
- Developed team communications and information for meetings.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Onboarded new temps by entering employee information into systems.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Adhered to social distancing protocols and wore mask or face shield.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
Education
MBA - Human Resources Management
SIKKAM MANIPAL UNIVERSITY
NEW DELHI 01.2012 - 12.2015
BBA - COMMERCE
DELHI UNVERSITY
NEW DELHI 04.2007 - 12.2010
Skills
Labor negotiations
Software
Paycom
Paylocity
Time Office
Paycor
Excel
PowerPoint
MS office
ERP
Tally
Interests
Writing
Travel
Reading
Listening to music
Volunteering
Timeline
HR MANAGER
BANSAL HIGH CARBONS PVT LTD
05.2017 - Current
Asst. HR & Administration
Rubinetterie Treemme India Pvt Ltd
12.2014 - 04.2017
Centre Manager
NIIT
05.2012 - 11.2014
MBA - Human Resources Management
SIKKAM MANIPAL UNIVERSITY
01.2012 - 12.2015
BBA - COMMERCE
DELHI UNVERSITY
04.2007 - 12.2010
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