Rita Ashba
Sullivan
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
48
48
years of professional experience
Work History
Caregiver to Husband
Self at home
Sullivan
03.2024 - 03.2026
- Arranged and attended provider appointments.
- Arranged and attended provider appointments.
- Managed medication schedules and ensured timely administration.
- Prepared and fed him through his feeding tube via enteral gravity.
- Monitored his well-being and reported concerns promptly to maintain his safety and health.
Transportation Driver
Self for my Mom
Brazil
01.2020 - 02.2024
- Transported mom to medical appointments and social events, ensuring her timely access to necessary care and social interaction.
- Coordinated medical appointments with healthcare providers, facilitating timely access to care and enhancing overall health management.
- Confirmed assisted living facility provided all medication information prior to appointments, ensuring comprehensive care and medication adherence.
Program Assistant
Hamilton Center, Inc. - Child & Adolescent
Terre Haute
07.2008 - 12.2019
- Supported staff in maintaining accurate client records and documentation processes.
- Coordinated therapy session schedules to optimize client access to services.
- Managed scheduling for medication appointments.
- Processed and recorded payments to ensure accurate financial tracking.
- Maintained and updated client charts to support comprehensive client care.
- Requested records from providers and schools.
- Verified Medicaid eligibility.
Dispatcher
Midwest Transport Inc.
Robinson
12.1998 - 10.2007
- Coordinated transportation schedules to ensure timely deliveries across multiple routes, enhancing service reliability.
- Communicated with drivers to resolve issues during transport operations.
- Assigned loads to drivers considering availability and vehicle capacity, optimizing resource allocation.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Performed administrative duties including filing, tracking driver mileage for payroll, answering phones, and ordering supplies to support operational efficiency.
Customer Service Representative
Columbia House
Terre Haute
07.1978 - 10.1998
- Answered customer inquiries, delivering accurate product and service information to enhance customer satisfaction.
- Resolved customer complaints promptly, fostering positive experiences and loyalty.
- Processed orders and managed customer accounts, ensuring accuracy and timely updates.
- Handled returns and exchanges according to company policies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Van Buren High School
Brazil, IN05-1978
Skills
- Medication management
- Medication administration
- Tube feeding
- Patient monitoring
- Appointment scheduling
- Client record maintenance
- Data entry
- Transport coordination
- Logistics coordination
- Payment processing
- Medicaid verification
- Administrative support
- Task management
- Multi-line phone systems
- Attention to detail
- Effective communication
Timeline
Caregiver to Husband
Self at home
03.2024 - 03.2026
Transportation Driver
Self for my Mom
01.2020 - 02.2024
Program Assistant
Hamilton Center, Inc. - Child & Adolescent
07.2008 - 12.2019
Dispatcher
Midwest Transport Inc.
12.1998 - 10.2007
Customer Service Representative
Columbia House
07.1978 - 10.1998
High School Diploma -
Van Buren High School