Ritam Ghosh

• Collaborated with enterprise clients to identify business requirements and develop tailored technology solutions.

• Conducted stakeholder meetings, discovery sessions, and requirement workshops.

• Created solution presentations, business proposals, and functional documentation to effectively communicate project scope.

• Facilitated pre-implementation discussions and conducted solution walkthroughs to ensure client alignment.

• Worked closely with sales and delivery teams to align business needs with service offerings.

• Assisted in effort estimation, scope definition, and client communication.

Key Achievements:

• Improved client solution alignment by identifying process gaps and recommending scalable solutions.

• Recognized for strong client communication and presentation skills.

• Gathered and analyzed business and functional requirements to inform technology solutions for global stakeholders.

• Liaised between business users and technical teams to facilitate effective communication and project alignment.

• Created BRDs, FRDs, user stories, and process flow diagrams.

• Participated in client calls, solution discussions, and UAT support.

• Delivered presentations and demos explaining system capabilities.

• Delivered technology solutions that met business goals through coordinated project management and stakeholder engagement.

Key Achievements.

• Successfully supported multiple client engagements across requirement and solution phases.