RITEESH PAMUJULA
Bengaluru
Summary
Results-driven professional with a strong focus on superior customer service and inventory control. Demonstrates exceptional adaptability and attention to detail, leveraging innovation-driven strategies to enhance operational efficiency. Proficient in POS software and effective multitasking, consistently delivering outstanding results. Committed to continuous improvement and achieving excellence in all endeavors.
Overview
4
4
years of professional experience
Work History
Site Supervisor
GoKhana - Accenture
Bengaluru, India
05.2026 - Current
- Adhered strictly to health and safety regulations, ensuring an accident-free workspace.
- Trained new staff to uphold high service standards, enhancing customer satisfaction in cafeteria.
- Coordinated with suppliers to secure consistent product availability, minimizing disruptions in service.
- Provided training for staff on proper food handling procedures.
- Maintained accurate inventory records to avoid food waste or shortage.
- Facilitated vendor meetings to foster communication, improving collaboration and service delivery.
- Ensured compliance with food safety standards by conducting regular audits.
Waiter ( Sports bar, Amwaj pool bar )
Novotel, Ibis And Adagio Fujairah
Fujairah, UAE
03.2025 - 12.2025
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Resolved customer complaints with professionalism and a customer-first attitude.
- Showcased proficiency in operating POS system for swift transactions.
- Collaborated with team members to deliver prompt service during peak hours.
- Processed payments swiftly for improved customer experience.
- Conducted end-of-day cash balancing to maintain accuracy at end of day, maintaining accurate records.
- Improved revenue generation with focused pricing strategies.
- Managed inventory control, reducing waste and overspending.
Food and Beverage Server
Le Meridien Ile Maurice
Mauritius
11.2022 - 05.2023
- Order taking for food and beverages, Food and beverages service and guest feedback.
- Inventory for Laundry required for restaurant, Cleanliness and hygiene of cutlery and crockery.
- Responsible for food pickup and clearance of the tables.
- Table setup and cover relaying.
- Making of Hot beverages like espresso, cappuccino. Latte, etc
- Service of wines and spirits.
- Wine and food pairing.
- Meeting safety and hygeine standards.
Education
Dual Degreen in Hotel Management - HOSPITALITY MANAGEMENT AND TOURISM
ASKIHMCA
Bangalore, India10.2024
B.VOC Catering Technology And Hotel Management - CATERING TECHNOLOGY AND HOTEL MANAGEMENT
Jain University.
Bangalore, India10.2024
10+2 - Maths, physics and chemistry
Narayana Group Of Schools And Colleges
Tirupati03.2021
Skills
- Superior Customer Service
- Inventory Control
- POS Software
- Effective Multitasker
- Adaptability
- Attention to Detail
- Innovation Driven
- Results-Driven approach
- Staff Management
Languages
English
Hindi
Telugu
kannada
Tamil
Timeline
Site Supervisor
GoKhana - Accenture
05.2026 - Current
Waiter ( Sports bar, Amwaj pool bar )
Novotel, Ibis And Adagio Fujairah
03.2025 - 12.2025
Food and Beverage Server
Le Meridien Ile Maurice
11.2022 - 05.2023
10+2 - Maths, physics and chemistry
Narayana Group Of Schools And Colleges
Dual Degreen in Hotel Management - HOSPITALITY MANAGEMENT AND TOURISM
ASKIHMCA
B.VOC Catering Technology And Hotel Management - CATERING TECHNOLOGY AND HOTEL MANAGEMENT
Jain University.
Certifications
WSET Level-1 Wines
Food and Beverage Assistant - NSDC
Commis Chef - THSC