Strategic Senior professional with 17 years of experience in fostering innovation and operational efficiency. Skilled in creating and executing bold strategies that transform financial operations. Strong background in leading diverse teams and building relationships with key stakeholders to deliver measurable results. Committed to enhancing organizational performance through effective problem-solving and process optimization.
Overview
17
17
years of professional experience
Work History
Director
PwC
Mumbai
09.2021 - Current
Strategic and transformation engagements (banking and capital markets):
Wealth management:
Led the setup of wealth management businesses with a potential AUM of 1 trillion INR in 5 years for one of the largest financial services groups in India.
Led the setting up of a wealth management business with a potential AUM of 20,000 crores INR in 5 years for one of the private sector banks in India.
CRM strategy for a bank-based broker (designing BRDs, functional assessment, journeys, etc.).
Market-entry strategy for an international discount broking platform.
Strategy to transform AMFI from 1.0 to 2.0, with a focus on knowledge building, advocacy, and competency assessment, and a designed vision for the mutual fund industry to increase the investor base to 25 crore in AMRIT KAAL.
Lending NBFCs:
Led the market entry strategy for a Chennai-based non-FS group to venture into housing finance with a potential loan book of INR 5,000 crores in five years.
Led the setting up of a housing finance company based out of Chennai, with a potential loan book of 5,000 crores in 5 years.
Led strategy for setting up a supply chain finance platform with a potential loan book of 7,000 crores for one of the largest NBFC groups in India.
Led strategy for setting up and scaling the MSME book by 3X to 3,000 crores for one of the largest NBFC groups in India.
Led the strategy for setting up and scaling the MSME book to 2K crores for one of the largest NBFC groups in India.
Banking:
The transformation program for the housing finance supervisor aims to transition from version 1.0 to version 2.0, creating an additional corpus of funds approved in the FY24 budget (Urban Infrastructure Development Fund).
Setting up the CEO office for the rural and agri supervisor, created products, and enabled partnerships for the Blended Finance Program (for FPOs) in association with GIZ.
Cost optimization opportunity for a large public sector bank, resulting in a cost savings opportunity of INR 3,500 crores.
IT cost diagnostic opportunity for a private sector bank, resulting in a cost savings opportunity of INR 100 crores.
Led the setting up of an operations subsidiary for a UAE-based bank with a balance sheet size of USD 250 billion.
Loyalty and reward program strategy for one of the top banks based in Jamaica.
GCC and captive experience:
Leading the setup of GCC for one of the global investment management firms specializing in alternative investments, assisting them in support across vendor finalization, hiring talent, infrastructure setup, and smooth delivery in Build-Operate-Transfer mode.
Call volume reduction for one of the largest stock exchanges' GCC office in India, leading to the elimination and reduction of queries by 50%.
AI CoE set up for the GCC entity of one of the largest fund managers based out of Canada, leading to efficiency improvement.
Enterprise-wide productivity program for a captive client of a top London-based bank, leading to a 22% efficiency improvement.
Revenue assurance program for one of the top US-based banks' GCC to identify potential revenue leakages.
Market eminence:
Knowledge partner for the BT Best CEO event.
Hired and mentored a team of 10, with a plan to double in 1 year.
Created unique propositions around the AI and auto ecosystem for the wider audience.
Co-authored paper on the future of digital banking.
Co-authored paper on the future of mutual funds in Viksit Bharat.
Director
Deloitte India
Mumbai (UK, London - 2014)
10.2012 - 09.2021
Strategic and transformation engagements (banking and capital markets):
Banking and NBFCs (focused on strategy and transformation):
PMO for building a unified corporate banking portal, cutting across onboarding, cash, and trade for one of the largest banks based out of the Middle East.
Managed a transformation program for one of the regionally based banks in India, leading to an improvement in profitability by 20% and productivity by 30%.
Program Management for the world's largest CRM implementation, driving change management and adoption.
Managed the operating model transformation for one of the large captive financiers, leading to operational improvement and cost savings of 40-50 crores.
Also led the development of a strategic roadmap and blueprint to venture into the used vehicle finance space.
Developed a GTM for setting up an affordable housing finance business for the largest public sector bank in India.
Market feasibility study for setting up construction equipment finance in India.
Fintech partnership framework for one of the large MNC banks to boost their MSME business in India.
M&A strategy:
Post-merger integration (PMI) of two large public sector banks in India (Indian Bank and Allahabad Bank). Led and managed the business integration piece, leading to the harmonization of products, policies, and processes.
GTM strategy and business plan for a global bank-backed SME-focused B2B startup enabling the onboarding of 80,000 SMEs on the platform and raising funds from international investors.
CDD for Freecharge on behalf of PayPal for a potential acquisition opportunity.
Assisted with the listing of Clydesdale Bank on the London Stock Exchange.