Summary
Overview
Work History
Education
Skills
Certification
Highlights
Personal Information
Timeline
Generic

RITESH JIVRAJANI

Pune

Summary

  • Agile Project Leader and Strategist; Certified Scrum Master and SAFe Agilist; highly skillful at managing development lifecycles of web and mobile apps, monetizing Android apps, people management, and defining processes.
  • 12+ years of experience; leading project delivery, managing projects with scaled agile methodologies, and overseeing mobile and web app development across the airline and hospitality domains.
  • Proven leadership; successfully managed diverse teams as a Scrum Master, Project Manager, and People Manager for over 7 years, ensuring project success in the airline and hospitality industry.
  • Scaled Agile Champion; led four PI planning sessions as a Release Train Engineer (RTE) for six Scaled Agile teams, additionally contributing over eight PI worth of experience as a Scrum Master for three teams.
  • Data-Driven Approach; Implemented key efficiency metrics (CPI, SPI, Defect RCA, Normalized velocity) to track progress, identify roadblocks, and optimize team performance.
  • Broad skill set; extensive experience across service and product delivery, mobile app development and management, database technology, project management, and budgeting.
  • Technical Expertise; Possesses comprehensive knowledge of mobile app development and proficiency in project management techniques and tools (SAFe, Jira, Confluence, Rally, Mural, Miro, Kendis).
  • Cross-Functional Leadership; Skillful in leading and motivating teams with diverse skills and experience levels within different organizations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Scrum Master/Project Manager

AMADEUS SOFTWARE LABS INDIA PRIVATE LIMITED
Pune
08.2023 - Current
  • Managed 3 geographically dispersed product teams within different organizations, ensuring successful project delivery.
  • Managed Scrum ceremonies and deliverables for all 3 projects, driving team efficiency and adherence to best practices.
  • Owned the hiring and onboarding process for internal and external team members, fostering a culture of continuous improvement through giving feedback to direct and indirect reports.
  • Worked on agile transformation at the product level by implementing agile methodologies in existing projects and collaborating with leadership to establish agile standards and practices.
  • Implemented key project metrics (CPI, SPI, Defect RCA, Normalized Velocity) to track progress, identify roadblocks, and optimize team efficiency.
  • Maintained clear communication channels with stakeholders, providing timely project updates and ensuring alignment across all 3 teams.
  • Involved in creating POC for mobile app development for customer to get finance and demand visibility for their properties.

Scrum Master / RTE / Project Manager

FIGmd India Pvt. Ltd
Pune
08.2022 - Current
  • Implemented scaled agile methodologies across projects, driving a shift towards a more agile and efficient organization.
  • Provided comprehensive coaching to diverse teams across the organization. This included educating them on scaled agile values, principles, and essential ceremonies like PI Planning, Scrum of Scrums, and Communities of Practice.
  • Partnered with the organization's leadership team to define and implement agile standards and practices.
  • Created dashboards in Jira with key metrics (Cycle Time, Burn Down, Velocity) for all teams.
  • Mentored other SMs, empowering them with the skills and knowledge needed to successfully transition to the SAFe.
  • Aligned Jira workflows & Timelines as per agile standards to enhance project visibility and planning.
  • Trained 6 teams for PI planning events, a critical component of successful scaled agile implementation.

Scrum Master / Project Manager

Tata Consultancy Services (TCS)
Pune
05.2015 - 08.2022
  • Successfully facilitated all Scrum ceremonies within a SAFe environment, including PI planning.
  • Effectively tracked and communicated team velocity, sprint/release progress, and relevant metrics (burn down, velocity, cycle time, release forecasts) to all stakeholders, ensuring transparency and informed decision-making.
  • Maintained transparency on product and sprint backlogs by diligently updating Jira with accurate information.
  • Closely monitored project team progress using metrics like burn down, velocity, and cycle time. Additionally, generated reports and forecasts to facilitate release planning.
  • Partnered closely with product owners and customers to prioritize backlog items, ensure clear acceptance criteria, and prepare user stories for estimation.
  • Client: International Airlines Group (British Airways)
  • Project Title: 1. Change Booking and Disruption Enhancement 2. New Distribution Capability (NDC)

Quality Analyst

Digicorp Information System Pvt. Ltd.
Ahmedabad
04.2014 - 05.2015
  • Provided continuous constructive feedback to team members across all projects, fostering their professional development and managing their career growth.
  • Client: Nextenders
  • Project Title: E-Tendering System

Quality Analyst

The Launch Engine
Ahmedabad
04.2013 - 03.2014
  • Projects Undertaken: Dive Florida: Mobile app development using PhoneGap.

Education

M.Sc. (IT & CA) -

M. & N. Virani Science College
Rajkot
01.2013

B.C.A. -

M. & N. Virani Science College
Rajkot
01.2011

Skills

  • Agile methodologies
  • Scrum framework
  • Project management
  • Release management
  • People management
  • Mural, Miro, Kendis, Whiteboard
  • Stakeholder communication
  • PI planning
  • Jira, Rally
  • Confluence
  • Efficiency metrics
  • Effort estimation
  • Defect management
  • Mobile app development and management
  • Vendor management
  • Airline and hospitality domain

Certification

  • SAFe Agilist from Scaled Agile
  • Cert Prep: PMI Agile Certified Practitioner (PMI-ACP)
  • Scrum Fundamentals certified from Scrum Study
  • SMAC - Scrum Master Accredited Certification from International Scrum Institute

Highlights

  • Led diverse teams with varying skillsets and experience levels, ensuring successful service and product delivery.
  • Streamlined project processes through implementing standardized and scaled Agile practices across teams.
  • Increased project gross margin by 4% through cost optimization and resource management.
  • Interacting with clients/product team and comprehending their necessities.
  • Maintained clear communication channels with stakeholders and senior management on project and people matters.
  • Managed & Coached multiple Internal & External teams, managed team performance and designed their career path.
  • Leveraged analytical and interpersonal skills to assess candidate suitability during onboarding process.
  • Established a data-driven approach using key metrics to track progress, identify roadblocks, & optimize team efficiency.
  • Developed PI planning roadmaps; Utilized Gantt charts and other visualization tools to create clear timelines, fostering team alignment and promoting transparency during PI planning sessions.
  • Provided guidance and support to other Scrum Masters within the organizat

Personal Information

Date of birth: August 15, 1991

Languages known: English and Hindi

Current address: J-703, Kunal Iconia, St Tuakram Nagar, Nr Mumbai-Pune Expressway, Mamurdi, Pune-412101

Timeline

Scrum Master/Project Manager

AMADEUS SOFTWARE LABS INDIA PRIVATE LIMITED
08.2023 - Current

Scrum Master / RTE / Project Manager

FIGmd India Pvt. Ltd
08.2022 - Current

Scrum Master / Project Manager

Tata Consultancy Services (TCS)
05.2015 - 08.2022

Quality Analyst

Digicorp Information System Pvt. Ltd.
04.2014 - 05.2015

Quality Analyst

The Launch Engine
04.2013 - 03.2014

M.Sc. (IT & CA) -

M. & N. Virani Science College

B.C.A. -

M. & N. Virani Science College
RITESH JIVRAJANI