Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
Timeline
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Ritesh Kantilal Jainjangde

Ritesh Kantilal Jainjangde

Pune

Summary

To obtain employment with a company that offers a positive atmosphere to learn and implement new skills for the betterment of the organization.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Amazon.com
09.2022 - 11.2024
  • Delivered excellent customer support via phone for the UK region.
  • Resolved complex customer issues and maintained a high First Contact Resolution rate.
  • Consistently achieved performance metrics, including handling time and quality.

Customer Service Executive

Inforens.com
02.2021 - 02.2022
  • Inforens.com (Customer Service Executive)
  • Handled customer inquiries and provided timely resolutions.
  • Managed support tickets and ensured a 90% customer satisfaction rate.
  • Assisted with product information and order processing.

Education

BE - Computer

Savitribai Phule Pune University
Pune
01.2020

Diploma -

State Board
01.2015

SSC -

State Board
01.2011

Skills

  • Proficient in Fast-Paced Environments
  • Maintain Precision in Tasks
  • Efficient Time Management
  • Customer Service Expertise

Languages

  • Marathi
  • English
  • Hindi

Hobbies and Interests

  • Reading
  • Listening Music
  • Gaming

Personal Information

  • Date of Birth: 11/19/95
  • Gender: Male
  • Nationality: INDIAN

Timeline

Customer Service Associate

Amazon.com
09.2022 - 11.2024

Customer Service Executive

Inforens.com
02.2021 - 02.2022

BE - Computer

Savitribai Phule Pune University

Diploma -

State Board

SSC -

State Board

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Ritesh Kantilal Jainjangde