RITESH KUMAR

Dedicated and results-driven Hotel Management graduate with valuable hands-on experience gained through a six-month tenure in the hospitality industry. Equipped with a comprehensive understanding of hotel operations, adept at managing diverse tasks under pressure while maintaining a high level of customer satisfaction. Proficient in customer handling and adept at navigating various challenges within the dynamic hospitality environment.

• INDUSTRIAL EXPOSURE TRAINING, HYATT REGENCY- NEW DELHI, 12/01/21, 04/01/22, F&B Service, Front Office, Food Production, Housekeeping, Received an appreciation letter for the contribution towards F&B Service (Restaurant-The China Kitchen).
• VOCATIONAL TRAINING, HOTEL MARINA, SHIMLA, 06/01/19, 07/01/19, The property is rated 4-Star, with 53 luxury rooms & suites. Received the exposure about the guest satisfaction, sales ability, resource & inventory management and departmental coordination.

• Participated in the Korean Cuisine Workshop from 09/20/21 to 09/22/21.
• Attended Masterclass: Master of Mellowing by Jack Daniels and gained insights on the production of Tennessee Old No.7, Tennessee Fire, Tennessee Honey, Tennessee rye and other variants made by brand’s distinctive method Charcoal mellowing. Attended and received certificate for workshop organized by liqueur company Monin.
• Participated in the Leadership, Motivation & Risk Management Course organized by Mt Everest Foundation.
• Awarded Rajya Puraskar for The Bharat Scouts & Guides.
• Attended and received certification for training/workshop on customer service based on the 5 factors ’RATER’ model.

• Football
• Photography