Ritesh Kumar
Bilaspur
Summary
Customer-oriented store manager offering 07 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
8
8
years of professional experience
Work History
Store Manager
Cantabil Retail India Limited
Bilaspur
03.2017 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
Education
MBA - Retail Management
DITMS
Nagpur01-2019
BBA -
Sikkim Manipal University
Sikkim03-2010
Senior Secondary -
Higher Secondary School
Rosera04-2006
Higher Secondary -
Rosera High School
Rosera03-2004
Skills
- Talent Recruitment
- Customer Service Management
- Loss Prevention
- Store Merchandising
- Team Development
- Risk Management
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Store Manager
Cantabil Retail India Limited
03.2017 - Current
MBA - Retail Management
DITMS
BBA -
Sikkim Manipal University
Senior Secondary -
Higher Secondary School
Higher Secondary -
Rosera High School
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