Ritesh Kumar
Noida
Summary
Professional with experience in customer service and retail operations, demonstrating effective teamwork and a positive attitude. Successfully assisted customers, resolved complaints, and maintained store visual merchandising standards while achieving sales targets. Managed daily operational activities and contributed to inventory management and performance tracking. Skills include customer relationship management, process optimization, and strategic planning.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
9
9
years of professional experience
Work History
Sr. CCA
Van Heusen
Noida
11.2022 - 06.2025
- Greeting Assisting Customer.
- Achieving Sale Target.
- Maintain VM Of Store.
- Taking Care of Daily Operational Activities.
- Handling Customers Complaints and Resolving Them.
- Protect The Store Merchandise From Shoplifting.
Sr. CCA
W Store TCNS Clothing Co Ltd
Noida
12.2019 - 10.2022
Team Leader
FBB
Noida
02.2016 - 05.2019
Education
B.A -
Delhi University
12th -
CBSE
10th -
CBSE
Skills
- Effective & Efficient Team Work
- Positive Attitude & Dedication
- Effective Customer Service
- Quick Learner
- Customer assistance
- Sales target achievement
- Visual merchandising
- Operational management
- Complaint resolution
- Team leadership
- Inventory management
- Performance tracking
- Product knowledge
- KPI monitoring
- Customer engagement
- Process optimization
- Daily reporting
- Retail analytics
- Strategic planning
- Customer relationship management
Personal Information
- Date of Birth: 04/01/97
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Hobbies and Interests
Playing Cricket
Driving
Disclaimer
I hereby declare that all the above mentioned statement are true and correct to the best of my knowledge and belief.
Languages
- English
- Hindi
Roles And Responsibilities
- Greeting Assisting Customer
- Achieving Sale Target
- Maintain VM Of Store
- Taking Care of Daily Operational Activities
- Handling Customers Complaints and Resolving Them
- Protect The Store Merchandise From Shoplifting
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Sr. CCA
Van Heusen
11.2022 - 06.2025
Sr. CCA
W Store TCNS Clothing Co Ltd
12.2019 - 10.2022
Team Leader
FBB
02.2016 - 05.2019
B.A -
Delhi University
12th -
CBSE
10th -
CBSE