Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Ritesh Mahatma

Jodhpur

Summary

Detail-oriented Manager with more than ten years' experience managing multiple subcontractor teams within the assigned region and successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilizes excellent organizational skill to enhance efficiency and lead teams to achieve outstanding sales.

Overview

11
11
years of professional experience

Work History

Branch Manager

ICICI Prudential Life Insurance
10.2023 - Current
  • Build new distribution in a terms of new agents
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Launched new training program to boost employee skills and staff retention rate.
  • Build new distribution in a terms of new agents
  • Managed 750+ channel partners
  • Provide Product training to Staff and channel partners
  • Creating new channel partners

Zonal Manager

Airtel payments bank
03.2022 - Current
    • Handling large team
    • Managed Distribution and portfolio
    • Guide and Educate to team for following KPIs
    • Built new business partnerships to drive customer acquisition and generate revenue.
    • Developed innovative marketing campaigns to drive substantial sales.
    • Selected, trained and performance-managed staff to handle high workload with ambitious targets.
    • Set budget and monitored expenses to run profitable department.
    • Develop activities in P1 and P2 markets
    • Execute marketing activities in Rural and Urban markets

Area Manager

Hdfc bank
07.2022 - 03.2023
  • Team handling
  • Recruited and hired top talent across multiple functions.
  • Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
  • Monitored and responded to competitor activity to stay ahead of marketplace trends.
  • Maintained positive, professional working environment to optimize staff and customer satisfaction.
  • Supervised and delegated tasks to employees to meet key productivity targets.
  • Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
  • Led monthly staff meetings for team to communicate updates, process improvements and shifting business priorities.

Senior Area Sales Manager

Aditya Birla Capital
09.2019 - 07.2022
  • Team handling
  • Responsible for location targets manage with growth
  • Trained and mentored employees to maximize team performance.
  • Identified issues, analyzed information and provided solutions to problems.
  • Planned and executed new strategies to increase sales.
  • Handling Spoke and Rural locations
  • Managed direct sales and indirect sales -business loans (unsecured)
  • Responsible for increase business
  • Handling 50+ DSA in market
  • Conduct meeting with DSA monthly basis Maintain portfolio Closing leads

Location Head

Generation next services
05.2019 - 08.2019
  • Managed direct sales and indirect sales -business loans and personal loans
  • Customer services
  • Responsible for increase business growth
  • Coordinate with bankers for sales
  • Responsible for highest customer interaction
  • Managed direct sales and indirect sales -business loans and personal loans

Area Sales Manager

Bajaj Finance limited
04.2018 - 05.2019
  • Responsible for managed on-role employees and give guidance to Increase finance penetration
  • Managed key retailers and helping to grow and increase finance penetration
  • Account Reconciliation done on timely basis to help dealer with a transparency in finance
  • Conduct marketing activities with dealer aid to Increase awareness of finance
  • Responsible for coordinating with the existing dealers of the company Updating dealers about the change in product price and new product launch
  • Meeting the new target customers and converting them into customers Searching for new dealers
  • Organizing events at the dealers' place to attract more customers
  • Key Role:-Marketing
  • Developed new promotional campaign by bundling products together, increasing sales revenue by 50 % with projected year-on-sales growth
  • Recruited, hired, and trained marketing and sales specialists, improving overall sales targets
  • Managed all corporate marketing functions, including brand management, product launch,advertising, marketing collateral, and events
  • Execute online promotion with base of data
  • Organized on-site shows with advertisement materials (print and visual media) Give the product training to managers
  • Show the product benefits to the customers

Sales Manager

Bajaj finance limited
09.2015 - 04.2018
  • Goa registered growth at 48% YOY - FY 16 -17 Goa was in 2015 capture 20% Growth
  • Activated the Regions First IBTA Dealer Super life cellular and Laxmi electronics from Goa
  • 1st Sales Manager in the Region to Enroll and Successfully launched the location in 2015 Continuously secured the Top Position 111 business number and Noc collection Achievers In the Region
  • EMI card Penetration always above 90%
  • Educated customers on available processes and services to increase sales.
  • Achieve 100% cross sell targets
  • Achieve highest number 2500 loans compare to CD Good knowledge of CRM (oracle) and sap

Vodafone Customer Relationship Executive

Vodafone
04.2014 - 08.2015
  • Responsible for highest customer interaction
  • Responsible for growing the business from Prepaid Activation, Sales, Revenue
  • DSR (Daily Sales Report) Checking & Prospect Management, Solution of Problem of Executives
  • Developed and implemented standards and procedures to guide staff activities.
  • Addressed and solved customer issues and complaints without difficulty.
  • Responsible for customer service scoring card Highly responsible for Customer satisfaction.

Management Coordinator

Apollo Tyres ltd
04.2013 - 03.2014
  • Communicate new product and service opportunities, special developments, information, feedback gathered through field activity to appropriate company staff
  • Present and sell company products and services to current and potential clients
  • Develop and implement special sales activities to reduce stock
  • Creating presentations for the conferences & sales meets

Education

MBA/PGDM - Marketing and Finance

MAHARAJA GROUP OF MANAGEMENT
Udaipur, RJ
2013

B.com - commerce

M.G.S University, RBSE) Jain PG Collage
Bikaner, RJ
2012

Diploma of Higher Education - Commerce

Jain Public School
Bikaner, RJ
2009

No Degree - Metric

SBN School
Bikaner, RJ
2007

Skills

  • Business development
  • Sales training
  • Relationship management
  • Leadership & team management Strategy formulation & implementation Product management & compliance Client servicing & retention
  • Market penetration & expansion Operation management Creative team leadership
  • Proficient with the MS-OFFICE package
  • Marketing campaign management
  • Retail marketing
  • Marketing and sales strategies
  • Team management

Hobbies

Dancing, creating entertaining videos and play pool

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Branch Manager

ICICI Prudential Life Insurance
10.2023 - Current

Area Manager

Hdfc bank
07.2022 - 03.2023

Zonal Manager

Airtel payments bank
03.2022 - Current

Senior Area Sales Manager

Aditya Birla Capital
09.2019 - 07.2022

Location Head

Generation next services
05.2019 - 08.2019

Area Sales Manager

Bajaj Finance limited
04.2018 - 05.2019

Sales Manager

Bajaj finance limited
09.2015 - 04.2018

Vodafone Customer Relationship Executive

Vodafone
04.2014 - 08.2015

Management Coordinator

Apollo Tyres ltd
04.2013 - 03.2014

MBA/PGDM - Marketing and Finance

MAHARAJA GROUP OF MANAGEMENT

B.com - commerce

M.G.S University, RBSE) Jain PG Collage

Diploma of Higher Education - Commerce

Jain Public School

No Degree - Metric

SBN School

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