Ritesh Rastogi

SST Data Digital Transformation Team | Citicorp services india private limited

Designation:

• Assistant Vice President from January 2023 to present.
• Officer (C11) between Sep 2021 and Dec 2022.

Key Responsibilities:

• Facilitated collaboration among technology, business, and operations teams to gather requirements and define solutions.

• Led end-to-end Agile delivery using SAFE framework, managed product backlogs, sprint planning, and stakeholder communications via JIRA and Confluence.

• Conducted impact assessments, process gap analysis, and solution design workshops, producing wireframes, process flows, and data mappings.

• Ensured compliance with regulatory mandates (Consent Order, MRA), proactively mitigating financial and operational risk.

• Provided post-implementation support, incident management, and root cause analysis to maintain production stability.

• Mentored and coached new BAs, fostering a culture of collaboration, continuous learning, and delivery excellence.

Key Projects:

• Collateral Dashboard (Clarity Platform): Delivered real-time collateral monitoring tools, enhancing operational visibility and automating reporting, reducing manual effort.

• Event Diary Application (CWO Platform): Modernized legacy systems, streamlined asset servicing events, improved UX, and strengthened audit capabilities.

• Execution to Custody (E2C) Integration on CWO Platform: Enabled seamless front-to-back processing, reduced manual interventions, and improved transaction transparency.

• EOD Attestation (CWO Platform): Built end-of-day attestation workflows to enhance risk controls, ensuring complete and accurate processing across global custody operations.

Achievements

• Consistently maintained green project status

• Led process automation

• Reduced production defects

• Improved operational efficiency

• Supported regulatory readiness

Custody client onboarding Transformation Team | Citicorp services india private limited

Designation:

• Officer (C10) from January 2019 to September 2021.
• Officer (C09) from May 2017 to December 2018.

Key Responsibilities:

• Led end-to-end Global & Direct Custody project implementations, focusing on automation and process re-engineering.

• Gathered business requirements, created BRDs, reviewed FRDs, obtained signoff, and managed detailed documentation.

• Collaborated with Technology teams to clarify functional requirements and finalize solutions with stakeholder consensus.

• Conducted UAT, regression, and PVT testing, prepared test scripts, and shared release notes post-deployment.

• Ensured operational readiness by training users, resolving issues, and enhancing system adoption with workarounds.

• Managed Jira tickets (improvements & bugs), prioritized release items, and maintained SharePoint documentation.

Key Projects:

• CRM – Global Custody Project: Supported CRM operations till decommission.

• Global Custody AOF Standardization: Consolidated 5 global custody forms into a single standardized account opening form.

• Direct Custody AOF Standardization: Merged 4 direct custody offerings + Direct Cash 915 into one streamlined form.

• Regional Gap Analysis for OMC: Coordinated with product owners and client executives for implementation readiness.

• Direct Cash Branch 915 Setup: Led FLEXCUBE system integration and operational rollout.

• Onboarding Master Central (OMC): Designed custody client onboarding workflow application, automating account opening via FLEXCUBE & SECORE integration.

• Client Insight Application: Defined workflows for deal creation, replacing CRM modules for client executives.

• Client Facing Portal: Built a digital custody account opening portal for clients, integrated with OMC and Client Insight.

• Direct Cash OMC Integration: Automated Direct Cash onboarding within custody processes

Achievements:

Global AOF consolidation

CFP & OMC automation

FLEXCUBE rollout for Direct Cash

Decommissioned CRM

Institutional client IBOR Team | Citicorp services india private limited

Designation:

• Officer (C05) between June 2015 and December 2016.

Institutional client IBOR Team | HCL Technologies BSERV (Deployed at Citibank)

Designation :

• Sr. Analyst between January 2015 and June 2015
• Analyst between April 2013 and December 2014

Key Responsibilities:

• Performed daily cash and position reconciliations using Frontier & Excel, covering swaps, collateral, tax reclaims, cash sheets, bank loans, accruals, and FA vs PA holdings.

• Booked trades across multiple asset classes—equities, bonds, ABS/MBS, futures, bank loans, swaps, expenses, and FX—via MULTIFONDS.

• Validated FX rates and security prices at fund level to ensure accurate NAV calculations.

• Managed exceptions in Workflow Exception Management, resolving them with detailed research and documentation.

• Provided day-to-day client support, handling queries and coordinating with onshore/offshore teams across five clients.

• Created MIS reports, updated SOPs, and maintained process maps for BAU updates.

Key Projects :

• Aviva Client Migration: Led full-cycle fund accounting migration, ensuring smooth data transition and process setup.

• DC, Aruba & MIRAE Migration: Managed operational transition, including system setup and BAU integration.

• Boston Trust Migration: Established fund accounting workflows and reconciliations, reducing migration risks.

• EUC Automation: Collaborated with the automation team to develop Excel macros, streamlining daily tasks.

• Project Fictionalization: Standardized fund accounting processes for improved accuracy and scalability.

• QUICKREC Project: Co-developed a TLM-based reconciliation tool to automate daily bank loan holding reconciliations.

• RPA Project: Supported automation of repetitive reconciliations using Robotic Process Automation.

• XCEPTOR Project: Partnered with the XCEPTOR team to automate data transformation and reconciliations.

Achievements:

• Reduced reconciliation turnaround time through streamlined exception management.

• Maintained 100% NAV accuracy during audits and reviews.

• Successfully led multiple client migrations, ensuring seamless transitions.