Ritesh Saxena

. Worked as BI Manager for a transition project from MicroStrategy to Power BI for client Virgin HealthCare(US client)

• Mentored junior team members( 8 -10) to develop their skills in business intelligence tools and methodologies, improving overall team performance.
• Delivered efficient business intelligence solutions by identifying project goals and implementing strategic plans.
• Monitored project progress, identified risks and took corrective action as needed.
• Implemented Agile project management methodologies to increase efficiency and adaptability throughout BI life cycle.
• Streamlined processes, optimizing resource allocation by evaluating team strengths and aligning tasks accordingly.
• Enhanced data-driven decision-making with development of accurate and relevant reports and dashboards.
• Ensured smooth collaboration among stakeholders through effective communication, fostering stronger relationships between departments.
• Consistently met or exceeded client expectations by delivering tailored BI solutions that addressed unique pain points and facilitated data-driven decision making.
• Managed cross-functional teams for successful BI project execution, ensuring timely deliverables within budget constraints.

. Worked as Technical Team lea for Photon Interactive Pvt ltd deployed for client Fidelity Investments for a transition project of their reporting requirements from tableau to Power Bi and Report Builder(SSRS)

. Responsible for managing BI team(5-7 junior team members) , gathering requirements for Client and business needs .

. Adhered to agile methodology by conducting scrums , grooming and retrospective

.Creating epics and aligning workable stories to team .

. Working on report and dashboards development in Power Bi, Ssrs , Report Builder.

. Mentored the team to accomplish deadlines and fulfill the client requirement for transition of reports and dashboards.

• Reduced project delivery times by effectively prioritizing tasks and delegating responsibilities among team.
• Managed resources efficiently, creating project timelines and allocating budgets to maximize return on investment.
• Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.

• Evaluated emerging BI technologies and methodologies, recommending appropriate additions or improvements to existing systems.
• BI developer was responsible for handling reports for Project Management community.
• Initially built all reports from scratch in tableau desktop and as organization decided to Power BI ,then transitioned all set of reports to Power BI
• Improved data gathering, analysis, and visualization procedures with strategic optimizations.
• Automated BI reports for different departments of PM community.
• Developed intelligence-sharing dashboards, providing company-wide access to collected data.
• Developed and managed dashboards using
• Generated reports, updated spreadsheets, and presented results.
• Streamlined data analysis by creating customized visualizations, dashboards, and KPIs using Power BI tools.

• Joined Oracle as a Senior Analyst as a Hardware expert to support the Quoting team in complex configuration for Americas Quote to Order Operations and had been a part of numerous transitions for quoting team such as Engineering Systems, Micros and took an internal movement in MIS Reporting team after 8 months.

• Daily part of work is comprised of delivering reports, meeting delivery timelines and providing numbers to stakeholders. i.e delivering daily, weekly , monthly, quarterly reports.

• Have taken over 3 LOB’s and met their reporting requirements for Orders & Volume processed, Input Quality, Output Quality and Turn around Time(TAT).

• Developed Macros to automate the reporting requirements and Operations team.

• Preparing KPI Dashboards, Executive Dashboards, Forecast report and Samples for Quality Analysis on a daily, monthly and quarterly basis. • .Taking over initiatives of training New Hires for Reporting and Operations to provide a Base knowledge of Hardware Business.

• Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
• Provided expert advice for senior management, contributing to informed decision-making and strategic planning.

• Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
• Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
• Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Supported global customers across diverse industries while adapting quickly to evolving technologies.
• Delivered Tier-3 support and SME input to internal and external customers.