Ritesh Singh Rathore
Gurugram
Summary
With 4+ years of experience in Sales and Sales Operations, I specialize in transforming brand strategies into resultsdriven stories. My expertise spans Business Development, Branding, Marketing, and Design Thinking in the EdTech and Management sectors. I engage with over 300 students weekly, delivering personalized solutions that meet sales targets and strengthen brand presence. Skilled in account handling, grievance resolution, and operational optimization, I ensure a seamless sales cycle. My deep understanding of student psychology and the education system allows me to meet diverse needs effectively.
Overview
6
6
years of professional experience
Work History
Senior Executive- Sales Operations
AAFT Online
Gurugram
01.2023 - Current
- As a Senior Executive in Sales Operations, I drive sales growth and operational excellence through effective client and vendor management
- I excel in optimizing client accounts, leading strategic meetings, and coordinating with various departments to align sales efforts with business goals
- My expertise includes addressing client needs, managing grievances, conducting data-driven research, and handling negotiations and refunds efficiently
- I'm committed to enhancing client experiences and driving success with a focus on strategic operations and interdepartmental collaboration
Sr. Business Development Manager
Talentedge
Gurugram
07.2020 - 06.2021
- Conversion of leads received through various marketing channels
- Consistently achieve revenue targets in line with team/organizational objectives
- Identifying references through the existing customer base to increase the sales pipeline
- Proactively identifying cross-selling / upselling opportunities with the existing customers
- Managing presales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction
Assistant Team Lead
Hike Education
Delhi
06.2019 - 04.2020
- Started as a BDE while meeting the sales targets given on monthly cycles using cold calling and maintain lead funnel
- Developing and maintaining efficient & effective reporting systems for tracking prospects from initial inquiry to closure
- Experience in face-to-face client handling right from counseling to closing through Direct Sales
- Understanding potential of each team member
- Assigning targets based on the individual potential, developing strategies to meet the team targets
- Providing post sales assistance to the candidates
Team Lead - Business Development
Learning Shala
Delhi
07.2022 - 11.2022
- Team handling through assigning targets and day to day tasks for the day
- Setting lead source and number of leads for the month
- Checking team's quality & quantity of calls and providing necessary feedback and training to achieve targets
- Career & Education counseling for working professionals
- Cold calling and lead generation to source new sales opportunities
- Offering management courses (As per Company products)
- Managing Pre & Post sales Process
- Connect/Meet clients as per our products and services
- Close sales and achieve monthly targets
- Managing database
Education
B.COM -
Jaipur National University
Jaipur, Rajasthan06.2019
Senior Secondary - Commerce
Dav Centenary Public School
Jaipur, Rajasthan05.2016
Skills
- Customer service
- Sales
- Microsoft Word
- Account management
- Growth planning
- Expense reporting
- Operations management
- Cross-functional team coordination
- Program oversight
- Procedure implementation
Timeline
Senior Executive- Sales Operations
AAFT Online
01.2023 - Current
Team Lead - Business Development
Learning Shala
07.2022 - 11.2022
Sr. Business Development Manager
Talentedge
07.2020 - 06.2021
Assistant Team Lead
Hike Education
06.2019 - 04.2020
B.COM -
Jaipur National University
Senior Secondary - Commerce
Dav Centenary Public School
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